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elements in clipping mask invisible when viewing in GPU mode

New Here ,
Nov 14, 2024 Nov 14, 2024

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I just got a Macbook Pro M4 max and did all the updates and running the lastest Version on Illustrator, and When opening a file with some elements in a clip mask they are Invisable, but when I change the preview mode From GPU to CPU mode, The objects appear again. Does anyone having this issue. I wasnt having this issue on my windows PC, 

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Adobe Employee ,
Nov 14, 2024 Nov 14, 2024

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Hello @AnoesisX,

I'm sorry to hear about this problem. Would you mind sharing more details, like the OS/Illustrator version, a link to a sample file you're having trouble with after uploading it to a file-sharing service, and a screen recording of your exact workflow and the problem, so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

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New Here ,
Nov 14, 2024 Nov 14, 2024

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Mac OS 15.1 (24B2083)
Illustrator 29.0.1
File: FILE LINK 

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New Here ,
Nov 17, 2024 Nov 17, 2024

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Any, luck on finding a solution?

 

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Adobe Employee ,
Nov 22, 2024 Nov 22, 2024

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Hi @AnoesisX,

 

Thanks for sharing the details. It looks like some of the layers in your file have an opacity mask applied under the clipping mask group. I checked this using the Transparency panel, and once I enabled the “Clip” checkbox, the objects reappeared in GPU preview mode.

 

You might want to check if this is the case in your file as well. Let me know if this resolves the issue or if you need further assistance!

 

Best,

Anshul Saini

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New Here ,
Dec 11, 2024 Dec 11, 2024

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Im not sure what you mean, what layer did you select and enabled clip check box? its grayed out for me on the splash layer.

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Adobe Employee ,
Dec 20, 2024 Dec 20, 2024

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Hello @AnoesisX,

I hope you were able to resolve the problem by following Anshul's suggestions. If not, I would recommend removing the layer group you had the problem with and then re-adding them to check if it helps.

Looking forward to hearing from you.

 

Anubhav

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