Empty panel on Illustrator open

Forum|Forum|7 years ago
November 7, 2018
3 replies
1997 views

I have a tiny, almost minimised to the point of not being able to see it, empty panel that is in the centre of the screen every time I launch Illustrator. All panels that should be there are there and populated, this is an extra empty one that is just there on launch. I'm assuming that it is a result of the new customisation functions, but I was wondering if anyone has any idea of how to stop it happening?

This topic has been closed for replies.

luisnbispo

Participant

Same issue here 😞

When I open the empty panel a white background appears, I click with the right button and it appears this.

After I click on the view page source a code appears in the notepad:

<!DOCTYPE html><html lang="en"><head>
	<meta charset="UTF-8">
	<meta name="viewport" content="width=device-width, initial-scale=1.0">
	<meta http-equiv="X-UA-Compatible" content="ie=edge">

	<script src="../js/CSInterface.js"></script>
</head>

<body>
	<script src="../js/main.js"></script>



</body></html>

Jahnu_AUAuthor

Inspiring

Just to let anyone know who was interested in this old thread, yes I contacted support, and as often is the case they could not help. I gave up in the end and just close the little empty panel every time I open the app - annoying, but I'm guessing it's another little "improvement" to the software. I also did NOT mark this as answered, as it wasn't. Adobe covering up no doubt... "problem, what problem... move along, nothing to see here".