entry point not found

New Here ,
Mar 15, 2022 Mar 15, 2022

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hi can anyone help me to solve this problemahmed22803889axmy_0-1647346502023.png

 

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Adobe Community Professional ,
Mar 18, 2022 Mar 18, 2022

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Adobe Employee ,
Mar 24, 2022 Mar 24, 2022

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Hi @ahmed22803889axmy,

 

Sorry to hear about the trouble you are facing. I checked the error screenshot, and the Illustrator is not installed locally on C: Drive, which is the default and recommended install location. In addition to @sishamIAGD suggestion, you can try installing locally on C: Drive or on the drive in which Windows is installed.

 

Also, in the past, this error has been resolved by updating Windows 10.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

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