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Sergio_Bangher4739
Participant
January 21, 2025
Question

Error al imprimir

  • January 21, 2025
  • 2 replies
  • 217 views

No puedo imprimir desde Illustrator, queda enviando el archivo a la impresora. Desde Photoshop se puede imprimir perfectamente. Ya he reinstalado Illustrator pero sigue con el mismo fallo. Si a alguien le pasó, espero me puedan ayudar! Muchas Gracias!

    2 replies

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    January 24, 2025

    Hello @Sergio_Bangher4739 ,

    Our product team has rolled out a backend fix for this problem. Would you mind re-installing Illustrator 29.2.1 and confirming if it helps resolve the problem?

    Looking forward to hearing from you.

     

    Anubhav

    S
    Sergio_Bangher4739Author
    Participant
    January 29, 2025

    Hola Anubhav, ya se ha solucionado el inconveniente que tenía. Muchas gracias!

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    January 21, 2025

    Hello@Sergio_Bangher4739,

    I see you’re facing an issue where Illustrator is unable to print while Photoshop works perfectly. This has been reported by some users after updating to Illustrator 29.2.1.

     

    The product team has confirmed that this issue is reproducible on Windows 10 systems and is actively working on a fix. For now, a practical workaround is to revert to version 29.2, where printing functionality is not affected.

     

    If you’d like assistance with rolling back or have additional details to share (e.g., your printer model, windows version with build number, or file format being printed), please feel free to let us know.

     

    Appreciating your patience as we address this!

     

    Anubhav

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