Error: Can't open the illustration. File is locked or in use. ID: -54

New Here ,
Apr 01, 2022 Apr 01, 2022

Copy link to clipboard

Copied

I am trying to open some shutterstock eps files from 2015 and getting the following error message. It will not open in any other program or allow me to place it into an existing files. Any suggestions?

Screen Shot 2022-04-01 at 12.22.35 PM.png

OS Monterey 12.3

Adobe Illustrator 26.0.2

TOPICS
Bug , Performance

Views

63

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Advisor , Apr 01, 2022 Apr 01, 2022
Try copying and pasting a file into a different folder.

Likes

Translate

Translate
Advisor ,
Apr 01, 2022 Apr 01, 2022

Copy link to clipboard

Copied

Try copying and pasting a file into a different folder.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 01, 2022 Apr 01, 2022

Copy link to clipboard

Copied

LATEST

That worked, thank you!

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines