ERROR CODE 12082

[Miguel Bernal]

Hello, does anyone have this problem?

Sorry, there was an error.
This is probably a problem on our end, but it could be that you don't have an Internet connection. Please check your connection and try again later. If you're still having trouble, check out our connectivity troubleshooting guide. Error code: 12082.

I have internet...

[Anubhav M]

Hello @Miguel Bernal,

I'm sorry to hear about your experience. Would you mind checking if Illustrator behaves this way when connected to a different network? If yes, kindly try the suggestions shared here (https://adobe.ly/3UFBrtD) to see if they help.

Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Thanks,

Anubhav

[yalmousa]

I have the same problem

[Anubhav M]

Hello @yalmousa,

We understand that encountering technical issues can be frustrating. Would you mind confirming if the suggestions shared above helped resolve the problem? If not, kindly share more details, like the exact version of the OS/Illustrator and screenshots/a screen recording of the problem (https://adobe.ly/3X6p8Yz), so we can investigate this further.

Looking forward to hearing from you.

Thanks,

Anubhav

[shah_880]

i have internet connection

[Anubhav M]

Hello @shah_880,

Are you having the same issue when using Illustrator? If yes, kindly try the suggestions shared above and check if they help. If the problem persists, kindly share more details, like the OS/Illustrator version and a screenshot of the error message, so I can better assist you.

Looking forward to hearing from you.

Anubhav

[thefilmgeek]

Getting the same error on my Premiere Pro. I've tried this, and it has done nothing. 

[Monika Gause]

Please post to the Premiere Community https://community.adobe.com/t5/premiere-pro/ct-p/ct-premiere-pro?page=1&sort=latest_replies&lang=all...