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Yara Donají
Participant
January 11, 2025
Question

Error con lápiz

  • January 11, 2025
  • 1 reply
  • 192 views

Mi Illustrator siempre ha funcionado bien pero últimamente se está trabando el programa cuando utilizo la herramienta Lápiz. No se guarda el trabajo y deja de responder el programa. Gracias a quien responda

 

    1 reply

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 11, 2025

    Did you already reboot the computer and reset the preferences (this will erase all your settings)?

    Does it work in Safe Mode?

     

    Please tell us about your hardware.

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    January 13, 2025

    Hello @Yara Donají,

    I'm sorry to hear about the performance issues you have encountered in Illustrator. I hope Monika's suggestions helped resolve the problem. If not, try the suggestions shared in this help article (https://adobe.ly/42d7cj4) and share your observations.

    Looking forward to hearing from you.

     

    Anubhav

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