Error ID-45

New Here ,
Oct 17, 2021 Oct 17, 2021

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1231711_Screen Shot 2017-06-16 at 9.34.49 PM.png

Help!!!

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Adobe Employee ,
Oct 18, 2021 Oct 18, 2021

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Hi there,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & Illustrator? Do you see this error while opening a specific file or all?

Are you working on files saved on a network drive? If yes, you may try saving file on the local drive & then try to work on it. Let us know if it helps.

Looking forward to your response.

 

Regards,

Ashutosh

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New Here ,
Oct 18, 2021 Oct 18, 2021

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Thanks! my app version is Adobe illustrator 2021 v25.4.1 in windows 10. this error happens while opening a specific file.

 

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Advocate ,
Oct 19, 2021 Oct 19, 2021

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Can we assume the file isn't locked or in use by another app?

Did you try a computer restart?

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