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Participant
Dec 7, 2017 11:58 AM UTC
Answered

Error in /Library/Application Support/Adobe/Startup Scripts CC/Adobe InDesign/idtk_menu_datan.jsx

Hi, after I installed the illustrator and started it I received this error. How can I fix this error? Thanks!

    Monika Gause
    Monika GauseCorrect answer
    Community Expert
    Dec 7, 2017 12:53 PM UTC

    So you also just installed InDesign?

    This is not a generic issue, Please contact Customer Care. They will need to log into your computer to fix it.

    Contact Customer Care

    7 replies

    Participant
    Feb 12, 2026 2:40 PM UTC

    Had the same. It is caused by an Indesign plug-in called DataN by mim Armand. Just uninstall it.

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    Adobe Employee
    Feb 1, 2022 5:32 AM UTC

    In such scenarios, always locate the folder startup scripts cc under /library/application support/adobe/ and remove all the content from that folder.

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    Monika Gause
    Community Expert
    Community Expert
    Dec 7, 2017 12:14 PM UTC

    Did you install this script in InDesign?

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    Participant
    Dec 7, 2017 12:24 PM UTC

    No, I received this error after the first start of the program after

    installation

    On Thu, Dec 7, 2017 at 2:15 PM, Monika Gause <forums_noreply@adobe.com>

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    Monika Gause
    Community Expert
    Monika GauseCommunity ExpertCorrect answer
    Community Expert
    Dec 7, 2017 12:53 PM UTC

    So you also just installed InDesign?

    This is not a generic issue, Please contact Customer Care. They will need to log into your computer to fix it.

    Contact Customer Care

    Translate