Error Loading Plugins - Error message

New Here ,
Jun 08, 2022 Jun 08, 2022

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Hi, as I'm trying to reopen an Illustrator project that I've been working on over the past month, I keep getting an error message that says Error loading Plugins followed by DxfDwgFileFormat.aip. Can anyone help with this? 

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Import and export , Performance

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Adobe Employee , Jun 13, 2022 Jun 13, 2022
Hi @Designforpurpose, We are sorry for the trouble. In addition to Anubhav's reply, I would like to inform you that there has been an ongoing issue with this plugin. If it is one of that cases, then please try the following workarounds: 1. Upgrade to macOS 10.15 or newer. 2. Upgrade Illustrator to recent version 26.3.1 3. Install an older version, i.e., v25.4.5. 4. Run the Illustrator app under rosetta mode if you are using an M1 machine. Kindly update the discussion if you still need assist...

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Adobe Employee ,
Jun 08, 2022 Jun 08, 2022

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Hello @Designforpurpose,

 

Sorry to hear about this experience. I would request you to try the steps shared in this article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and share your observations.

 

Looking forward to your response.

 

Thanks,

Anubhav

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Adobe Employee ,
Jun 13, 2022 Jun 13, 2022

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Hi @Designforpurpose,

 

We are sorry for the trouble. In addition to Anubhav's reply, I would like to inform you that there has been an ongoing issue with this plugin. If it is one of that cases, then please try the following workarounds:

1. Upgrade to macOS 10.15 or newer.

2. Upgrade Illustrator to recent version 26.3.1

3. Install an older version, i.e., v25.4.5.

4. Run the Illustrator app under rosetta mode if you are using an M1 machine.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

 

Note: Marking correct for visibility.

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