Error Loading plugins

New Here ,
Jul 12, 2022 Jul 12, 2022

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Hello, I tried to update my illustrator to the latest verion but was not compactiable. So I switch to my older version. Since then plugin error is showen as in the screenshot below. Please do help me over come this error. also illustaor loads very slow when its launch.Screen Shot 2022-07-12 at 8.06.14 AM.png

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Bug , Performance , Third party plugins

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correct answers 1 Correct answer

Adobe Employee , Jul 14, 2022 Jul 14, 2022

Hello @Reshma25218521lna8,

 

We are sorry for the trouble. I would like to inform you that we updated RealDWG from the 2022 version to RealDWG 2023 to fix an issue. RealDWG 2023 is only supported for macOS 10.15 or later, so now you have the following options to resolve the issue:

1. Upgrade to macOS 10.15 or newer.

2. Upgrade Illustrator to recent version 26.3.1

3. Install an older version, i.e., v25.4.5.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help

...

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Adobe Employee ,
Jul 12, 2022 Jul 12, 2022

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Hello @Reshma25218521lna8,

 

We are sorry about the trouble. We have consolidated the most popular solutions that help in fixing this issue. I would request you to please try the steps mentioned in this help article (https://helpx.adobe.com/illustrator/kb/plugin-missing-issue.html) and let us know how it goes.


Please feel free to reach out if you still need assistance. We'd be happy to help.

 

Thanks,

Anubhav

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Adobe Employee ,
Jul 14, 2022 Jul 14, 2022

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Hello @Reshma25218521lna8,

 

We are sorry for the trouble. I would like to inform you that we updated RealDWG from the 2022 version to RealDWG 2023 to fix an issue. RealDWG 2023 is only supported for macOS 10.15 or later, so now you have the following options to resolve the issue:

1. Upgrade to macOS 10.15 or newer.

2. Upgrade Illustrator to recent version 26.3.1

3. Install an older version, i.e., v25.4.5.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks,

Anubhav

 

Note: Marking correct for visibility.

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