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error message on exporting .PNG with white text and transparency

Enthusiast ,
Aug 05, 2019 Aug 05, 2019

I have a few artboards with white fills (text converted to fills) and some graphics,

on exporting I get an error message,

I tried just exporting a range, instead of comma separated boards, but same issue.

BB1.jpg

BB22.jpg

BB334.jpg

bb44.jpg

even when all text converted to fills, get the same error.

788
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correct answers 1 Correct answer

Community Expert , Aug 05, 2019 Aug 05, 2019

Where do you save the exported files?

WHat happens when you try and export only one of the artboards?

WHich version and which system is this?

Did it work previously?

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Adobe
Community Expert ,
Aug 05, 2019 Aug 05, 2019

Where do you save the exported files?

WHat happens when you try and export only one of the artboards?

WHich version and which system is this?

Did it work previously?

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Enthusiast ,
Aug 05, 2019 Aug 05, 2019

Hi Monika,

ai.jpg

I managed to export them one at a time...

Maybe I have too many folders within folders...quite a long directory path. 7 or 8 sub folders. Not sure if I tested this deep previously..

directory path.jpg

aspire.jpg

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Enthusiast ,
Aug 05, 2019 Aug 05, 2019

I think thats it, too many folders deep, I tried outputting multiple again to a new folder 1 deep...It worked.

Not sure if thats what it is but at least I can export now...

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Community Expert ,
Aug 05, 2019 Aug 05, 2019

A long directory path may have caused this. Can you try exporting it to a different location?

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Enthusiast ,
Aug 05, 2019 Aug 05, 2019

yep that was it Thanks for pointing that out, you are genius and helped me many times over the years, i`m pretty damn good at this software because of your (and others) Kindness!.

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Community Expert ,
Aug 05, 2019 Aug 05, 2019
LATEST

You're welcome.

And thank you for your kind words.

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