Error occurred while processing the appearance of an object (using new 3D effects)

[adrianas64497248]

So I'm trying out the new 3D options in Illustrator (Tech. preview) and all I am getting is the error:

"An error occurred while processing the appearance of an object"

As you can see the object is just a rectangle.

Is there something I'm not doing correctly?

Dave

[adrianas64497248 · Accepted solution]

It looks like I found a solve for this in the feedback section of the Tech Preview.

It seems that I needed to change my Colour Settings (Edit > Colour Settings) to anything else - it was set as Emulate Illustrator 6

[peters81142104]

I was going crazy trying to figure why AI was having this issue...thanks for figuring ot a fix!!

[wuxiangwei]

I still have this problem after changing color setting, please help

[NestorKRS · Accepted solution]

Hi There,
I'm not sure if it's still helpful for someone, but it looks like the problem is  if your shape is Compound path.
I suppose, it's hard to calculate 3D with this. (if not impossible 🙂
I had the same problem, and it's gone when I just grouped shapes instead of merging with Path-Finder.
Hope it helps

[Nikita26531075iuy9]

Hey, I grouped my shapes at first but it showed the same error. Tried it the other way around by merging with Pathfinder, still nothing.. Could someone please help?

[Monika Gause]

Hey, I grouped my shapes at first but it showed the same error. Tried it the other way around by merging with Pathfinder, still nothing.. Could someone please help?

By @Nikita26531075iuy9

Please tell us your hardware configuration and also what's in your file and how large it is. Screenshots help. Does it also happen with simple files?

[RedFeathers]

I would never have thought that the colour settings would be causing this issue. Thanks for sharing!

[bolfab_pellenc]

This worked fine for me. Thanks a lot, I was about to go crazy with this error.

[Diogo25544027sfev]

I still having this problem. Even when I change the colour settings. Someone has another solution? It doesn't work even in a simple retangule shape

[Monika Gause]

I still having this problem. Even when I change the colour settings. Someone has another solution? It doesn't work even in a simple retangule shape

By @Diogo25544027sfev

Please tell us your hardware configuration.

[abdul26146719vyyv]

i also have this problem

[Monika Gause]

i also have this problem

By @abdul26146719vyyv

Please tell us about your hardware configuration and the file.

[abdul26146719vyyv]

Device name DESKTOP-RTS75GP
Processor AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz
Installed RAM 16.0 GB (13.9 GB usable)

System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 11 Home
Version 22H2
Installed on ‎28/‎10/‎2022
OS build 22621.963
Experience Windows Feature Experience Pack 1000.22638.1000.0

[Monika Gause]

Thank you. So your amount of RAM should work.

How large and complex are your objects?

Does that also happen in a new document with jut a small and simple rectangle?

[abdul26146719vyyv]

yup, even if i make a small rectangle the error occurs.

[Monika Gause]

You are working in 8% zoom, so this rectangle might just not be as small as you think.

Is this perhaps a Large Canvas document? And do you really need this size? Maybe create an A4 or letter size document and try again?

[abdul26146719vyyv]

still having this problem

[Doug A Roberts]

Does it occur if you close all other software and restart Illustrator?

[abdul26146719vyyv]

yup

[Doug A Roberts]

How about in a new RGB document?

[abdul26146719vyyv]

[Monika Gause]

If nothing else works, maybe try and reset the preferences. This will erase your settings.

[abdul26146719vyyv]

i have done this and still facing the same problem.

[Doug A Roberts]

Can you go to Edit > Color Settings and show a screenshot?