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Error occurred while processing the appearance of an object (using new 3D effects)

New Here ,
May 08, 2024 May 08, 2024

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So I'm trying out the new 3D options in Illustrator (Tech. preview) and all I am getting is the error:

"An error occurred while processing the appearance of an object"

As you can see the object is just a rectangle.
Also i checked color setting and reinstall illustrator
please solve my problem, problem is still.

Is there something I'm not doing correctly?

TOPICS
Bug , Draw and design , Feature request , How-to , Performance , Tools

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Adobe
Community Expert ,
May 08, 2024 May 08, 2024

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Please tell us your computer specifications.

Do you reboot the computer regularly?

How is Edit > Color settings set up?

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Adobe Employee ,
May 10, 2024 May 10, 2024

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Hello @apexart,

Sorry to hear about your experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator, system config (CPU/GPU/Memory), and a screen recording of the workflow and the problem (https://adobe.ly/3ycFYMy), as suggested by Monika, so we can investigate this further?


Looking forward to hearing from you.

 

Thanks,

Anubhav

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New Here ,
May 23, 2024 May 23, 2024

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Please check the video
I also installed a different version of Illustrator but the problem persists. Now please solve my problem.

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New Here ,
May 23, 2024 May 23, 2024

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Computer specification
64 GB RAM
500 GB SSD
Geforce 2060 RTX
i5 -10 Generation 

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Community Expert ,
May 23, 2024 May 23, 2024

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Set the color settings to something else.

You don't have any presets, but can you select color profiles from the other menus?

 

Before installing another version, did you run the Adobe Cleaner tool?

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New Here ,
Jun 06, 2024 Jun 06, 2024

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No i think it's my window problem first i reinstall window after that I will discuss everything

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