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Error: "Can't finish previewing. There isn't enough memory. ID: -108" in Illustrator v25.4 on M1 Mac

Community Beginner ,
Aug 03, 2021 Aug 03, 2021

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I keep getting a pop-up giving me the error message that there isn't enough memory (ID:- 108 whatever that means) and am stuck. It's a new Macbook Pro M1 plus there are no other programs running. 

 

Been getting more issues with Illustrator on the new Mac than it did on my old Macbook Pro 16 GB from 2018.

 

 

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correct answers 1 Correct answer

Community Beginner , Aug 03, 2021 Aug 03, 2021

Yes, the error only occured with a specific file I was working on. It was saved on my system HD and was pretty small in size (under 100 MB).

 

I copied the layers to a new file and started over and the issue didn't come up so it was with the file itself. Won't be able to share the file though because I deleted it after. Will try to re-create the issue to understand it better.

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Community Expert ,
Aug 03, 2021 Aug 03, 2021

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Which version is it?

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Community Beginner ,
Aug 03, 2021 Aug 03, 2021

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Updated to V25.4 after. Probably was V25.3 when creating the file.

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Adobe Employee ,
Aug 03, 2021 Aug 03, 2021

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Hi there,

 

Sorry about the trouble you are facing. I can understand your frustration. I would suggest you to try the steps shared in this help article (https://helpx.adobe.com/in/illustrator/kb/not-enough-memory-illustrator-cc.html) and share your observation with us.
Also, are you getting this error while working on a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link.
Where are you saving the files (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?

 

I will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

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Community Beginner ,
Aug 03, 2021 Aug 03, 2021

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Yes, the error only occured with a specific file I was working on. It was saved on my system HD and was pretty small in size (under 100 MB).

 

I copied the layers to a new file and started over and the issue didn't come up so it was with the file itself. Won't be able to share the file though because I deleted it after. Will try to re-create the issue to understand it better.

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Adobe Employee ,
Aug 04, 2021 Aug 04, 2021

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Glad to hear that you resolve the issue. You keep an eye on this issue, and please feel free to reach out if you run into any other questions or issues in the future. We'd be happy to help.

 

Regards,

Anshul Saini

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