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ciBeacon
ciBeacon
Participant
October 14, 2019
Question

Error " error were detected but could not be corrected automatically" while opening Illustrator file

  • October 14, 2019
  • 3 replies
  • 3404 views

Hi,

I got a situation here please help me...

Once I try to open a specific Vector Logo .ai file the appear the bellow error message...!!!

 

" error were detected but could not be corrected automatically. please send the file to adobe for further analysis "

 

 

{Renamed by MOD}

This topic has been closed for replies.

3 replies

DEAR BD
DEAR BD
Participating Frequently
December 21, 2024

 

Srishti Bali
Community Manager
Srishti BaliCommunity Manager
Community Manager
December 23, 2024

Hi  @DEAR BD

 

Thank you for reaching out! I’ve responded to your query in another thread: Illustrator Error: "An unknown error has occurred".

Kindly share the requested details there so we can proceed with further troubleshooting.

 

Regards,

Srishti

DEAR BD
DEAR BD
Participating Frequently
March 10, 2024

Hi,

I got a situation here please help me...

Once I try to open a specific Vector Logo .ai file the appear the bellow error message...!!!

 

" error were detected but could not be corrected automatically. please send the file to adobe for further analysis "

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
March 10, 2024

Did you check out the post above yours?

 

If the file is on a networked server, please do first download, then open.

If the file has been sent by mail, please have them first ZIP it and then send again.

Reboot the system and try again.

DEAR BD
DEAR BD
Participating Frequently
March 10, 2024

" error were detected but could not be corrected automatically. please send the file to adobe for further analysis "

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity Manager
Community Manager
October 14, 2019

Hi there,

 

Sorry to hear about the trouble you are facing with Illustrator while opening a specific document. I would request if you can share a few more details like:

 

1. Version of Illustrator and Operating System. 
2. In which version of Illustrator the file was created?
3. Where is the file saved (Network Drive/ System Hard Drive/ Shared Folder on System /External Hard Drive)?

 

You can also refer to this help arcticle to troubleshoot the file:

https://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html

 

If this doesn't help please share the file with us if it is not confidential, we will check update you on it.

 

Regards

Rishabh

 

    DEAR BD
    DEAR BD
    Participating Frequently
    December 21, 2024

     

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