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Alberto Martinez A.
Alberto Martinez A.
Participant
March 28, 2022
Beantwortet

Error The application Adobe Illustrator 2022 cant be opened -1703 Fix: update macOS to 12.3.1

  • March 28, 2022
  • 7 Antworten
  • 10872 Ansichten

When I have a smart object (created on illustrator) on Photoshop and double click it so it opens on Illustrator, the following error shows: 

The application “Adobe Illustrator 2022” can’t be opened. -1703

Illustrator opens and I can work on it, but I am not able to jump from Photoshop to Illustrator to edit files directly.

I'm on an iMac running macOS Monterey and I already updated all the software, I even rebooted my computer! It started happening with the latest update.

Help, please 😞 

Thank you

Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von Anshul_Saini

Hi All, @Alberto Martinez A. @stav.konsti 

 

We are sorry for the trouble. This issue has been fixed with the latest macOS update (v12.3.1) released yesterday. I would recommend you to update and let us know how it goes.

 

Regards,

Anshul Saini

7 Antworten

M
Maria23681824sa6v
Participant
January 8, 2023

The same issue in 2023, macOS Monterey 12.3

Error: The application “Adobe Illustrator 2022” can’t be opened. -1703
 
with the latest Photoshop and Illustrator 😞
Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
January 9, 2023

Hi @Maria23681824sa6v,

 

Thanks for reaching out. As mentioned above in the correct answer and topic title, this issue has been addressed with macOS update v12.3.1. Would you mind updating macOS to v12.3.1 or later and confirming if this resolved the issue for you or not?

Let us know if the issue persists.

 

Thanks,

Anshul Saini

A
Ammon253293457gda
Participant
October 16, 2023

Hi,

I am on Monterey 12.7 and have started having this issue with most recent up date to Illustrator.

Can you please advise a solution?

 

Regards Ammon

M
Maia2585980137vh
Participant
August 29, 2022

Same probleeeem .. what did you do? 😭

Alberto Martinez A.
Alberto Martinez A.Autor
Participant
August 29, 2022

You need to update the ios and adobe creative cloud (photoshop too)

T
tonybikini
Known Participant
August 5, 2022

It still happens to me!! Not fixed althougt im on latest VR on all softwares. cheers

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
August 8, 2022

Hi @tonybikini,

 

We are sorry to hear about this. I am unable to replicate the issue at my end. I tested on Macbook Pro M1 Max running on macOS v12.5 and Illustrator v26.4.1. Would you mind confirming the macOS & Illustrator version? Also, would you mind trying resetting Illustrator & Photoshop preferences?

 

Let us know how it goes. Will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerAntwort
Community Manager
April 1, 2022

Hi All, @Alberto Martinez A. @stav.konsti 

 

We are sorry for the trouble. This issue has been fixed with the latest macOS update (v12.3.1) released yesterday. I would recommend you to update and let us know how it goes.

 

Regards,

Anshul Saini

    D
    Dustin Tran
    Participant
    April 1, 2022

    Hi ALL,

    just keep the status quo and restore to MacOS 15.2 and update to the latest MacOS 15.3, there will be no more errors.

      M
      MOE_Haleem
      Participant
      April 15, 2022
      Dear 
       
       
      thanks a lot I appreciate it. it works,
       
       
        stav.konsti
        stav.konsti
        Participant
        March 28, 2022

        I displayed the same issue today. damn... really need to get done the work .... 

          Alexandre Becquet
          Community Expert
          Alexandre BecquetCommunity Expert
          Community Expert
          March 28, 2022

          Hello, can you try with the previous version of AI or AI 2021? And let us know if it work.

          Alberto Martinez A.
          Alberto Martinez A.Autor
          Participant
          March 28, 2022

          Thank you Alexandre.

          I just tried and it didn't work. I installed 3 different previous versions of photoshop and illustrator and I am still getting the same error

          Alexandre Becquet
          Community Expert
          Alexandre BecquetCommunity Expert
          Community Expert
          March 28, 2022

          Can you discribe your workflow?

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