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codytveit
codytveit
Participant
December 19, 2018
Question

Error when copy & paste from AI to PSD

  • December 19, 2018
  • 14 replies
  • 22117 views

I get this error when copying anything form AI into PSD: Could not complete the Paste command because the clipboard data is empty or invalid.

Tried coping & pasting from AI to ID & was unsuccessful.

Copy and pasted form AI to XD was successful.

Tried multiple files, new & old.

Restarted computer.

Quit all programs and reopened.

Updated all programs.

Updated MacOS.

Uninstalled all programs & reinstalled.

Reset preferences on AI.

Shut computer down completely.

Cleared Caches.

Nothing seems to work? SOS

macOS Sierra 10.12.6

AI 23.01

PSD 20.0.1

    14 replies

    Show previous replies
    R
    robk59397644
    Participant
    January 20, 2021

    Had this error and was unable to find an answer. Came upon this thread, which doesn't have one either.. There were hidden objects in my illstrator design. I dumped those and everything came over fine.

      G
      Gabriel35738190317o
      Participant
      February 28, 2024

      I had the same issue until i read this post.  Thank You. this is the solution. Your file more than likly has hidden objects or objects with no stroke or fill.  

      K
      Community Expert
      Kenneth KawamotoCommunity Expert
      Community Expert
      December 19, 2018

      Incidentally I just had an error - Photoshop refused to accept a paste from AI due to "incompatible ICC profile", i.e. total bullshit. On High Sierra. Restart the machine cured it for me though...

      Bill Silbert
      Community Expert
      Bill SilbertCommunity Expert
      Community Expert
      December 19, 2018

      Make sure that the Clipboard options in the File Handling & Clipboard section of Illustrator's preferences are set as shown in the screen shot below:

      codytveit
      codytveitAuthor
      Participant
      December 19, 2018

      I have checked this already - still doesn't work. ):

        jane-e
        Community Expert
        jane-eCommunity Expert
        Community Expert
        December 19, 2018

        Hi Cody,

        Please provide more details. What kind of artwork in Illustrator? (A screenshot is very useful.)

        What do you choose in this screen in Photoshop?

        What is your error message?

        "Nothing works"? What have you tried that failed so that we don't repeat those?

        ~ Jane

        codytveit
        codytveitAuthor
        Participant
        December 19, 2018

        I cant paste anything, any type of artwork from AI to PSD.


        I have tried all the options in your screenshot above & i get the same error each time.

        jane-e
        Community Expert
        jane-eCommunity Expert
        Community Expert
        December 19, 2018

        I tried it with one of the free Illustrator templates and had no issues. Both documents were in RGB and PS was in 8 bits.

        Maybe another volunteer will have an idea and will add to the thread.

        If this is a new issue, you could try quitting both programs, rebooting, resetting preferences if necessary.

        My specs:

        Mac High Sierra 10.13.6

        PS 20.0.1

        AI 23.0.1

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