Error when opening files - The file may be read-only

Forum|Forum|1 year ago
August 29, 2024
1 reply
781 views

2024 and I still get this error on illustrator. I tried everything before and it didn't work. How to fix it. Please help me, thanks.

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How-to

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Anshul_Saini

Community Manager

Hi @master_friendship5EF9,

I’m sorry to hear you’re still facing this issue with Illustrator! To help troubleshoot further, could you let me know where you’re saving the file? Is it on your desktop, an external hard drive, a network drive, or a server?

Also, have you tried using File > Save a Copy to save it to a different location or under a different name? This can sometimes bypass permissions or other issues that may be causing the “read-only” error. Let me know if this helps or if there’s any other detail you can provide!

Best,

Anshul Saini

M

master_friendship5EF9Author

Participant

I save in SSD laptop (C hard drive). And I try save a Copy but it doesn't work. Am so confused right now

Anubhav M

Community Manager

I have One drive but I turned off sync. It was fine until today. If possible, please tell me how to fix it. If not, well, I can just save it somewhere and it's not comfortable.

Hello @master_friendship5EF9,

Thanks for sharing the details. Is Illustrator able to save correctly when OneDrive sync is turned off? If yes, it may be interfering with Illustrator, and you should not save it to that location directly. Instead, save them to a different directory and manually copy them to the folder. Alternatively, you may save your work as Cloud Documents (https://adobe.ly/3XlVZK5).

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Thanks,
Anubhav

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