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shurooqp74839623
Participant
February 10, 2020
Question

Error while saving files in Illustrator 2020 on macOS Catalina

  • February 10, 2020
  • 2 replies
  • 250 views

Hi Am using illustrator 2020 with macOS Catelina. the below message is coming up always am saving the file. 

Kindly give me a solution  it really a disturbing thing while in a busy schedule.

 

 

{Renamed by MOD}

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2 replies

Srishti_Bali
Legend
February 15, 2020

Hi there,

 

So sorry to hear about this error. I would request if you can share a few more details like:

  • Exact version of Illustrator
  • Is the issue related to a specific document? If yes, could you please share the document with us? You can upload it to the Creative Cloud and share the download link.
  • Where the files are saved (Network Drive/ System HDD/ Shared Folder on System /External HDD)?
  • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates or web extensions installed recently. 

 

Regards,

Srishti

Ton Frederiks
Community Expert
Community Expert
February 10, 2020