Participant

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ESC key not working > Illustrator 29.7.1

Forum|Forum|5 months ago
August 8, 2025
30 replies
4906 views

I just updated to 29.7.1, and the ESC key isn't working when exiting a text frame. It works in Photoshop or Indesign. Already tried to fix the issue: reseting the preferences , changing the keyboard increment. I don't use any Illustrator plugin which could cause this problem.
Any other solution ?

Bug

Correct answer natural_neighbors5CA8

Hello everyone,

The product team has made some improvements in the latest Illustrator (Beta) release. Could you try installing the latest Illustrator (beta) and letting us know if it works for you?

Looking forward to hearing from you.

Anubhav

I have installed the beta version of Illustrator, and everything is working fine.

L

Lesje

Participating Frequently

It suddenly worked again with 29.7.1

But now i've updated to 30.0 and its back again. Esc key NOT working. It's so frustrating.

N

nichruoff

Participant

@Anubhav M Unfortunately, the problem persists even in the latest version (29.8.1), so I had to revert back to version 29.6.1.

N

nichruoff

Participant

My specs:

MacBook Pro 16-inch, 2021

Chip Apple M1 Max
Memory 64 GB
macOS Tahoe 26.0

G

GrafixAddict

Participating Frequently

The update works for me. THANKS!

A

Anubhav M

Community Manager

Hello everyone,

Our team has tried fixing this in the latest Illustrator 29.8.1 release. Would you mind updating to the latest version and sharing your observations?

Looking forward to hearing from you.

Anubhav

C

cosminm34227949Author

Participant

It works for me too! ESC key is back again 😉
Thanks!

A

Anubhav M

Community Manager

Hello everyone,

We are having debug sessions for this issue with the product team, as we are unable to replicate the issue on our end. Would it be possible for you to have a debug session with us? If yes, please share your Adobe email ID, Phone number with country code, preferred time and day for the meeting, your timezone, and the country and state you live in over the DM only.

I will be looking forward to your response.

Anubhav

D

danieln81917256

Participant

I installed version 29.8.1 and ESC key still not working... But then i installed Illustrator preview (beta). When i tried to open it said the build has expired, so the beta closed. Then i reopened the release version and... the ESC key is working again 🙂

So whatever the installation of the beta did, it fixed the ESC key on the release version.

B

blinkdotbiz

Participating Frequently

same here

L

Lesje

Participating Frequently

Please update. It's so unpleasant that ESC and arrowkeys are not working properly.

Monika Gause

Community Expert

@Lesje schrieb:

Please update. It's so unpleasant that ESC and arrowkeys are not working properly.

They have just posted that they cannot reproduce it. They can't fix what they can't reproduce.

N

natural_neighbors5CA8

Inspiring

A very simple feature that has taken a whole month to fix, I don't think they can do it?

Abhishek Rao

Community Manager

Hi everyone,

Thanks a lot for sharing your details and for testing different workarounds. Our product team has been reviewing this and, so far, we haven't been able to reproduce the issue internally. To help us investigate further, could you please confirm if you are using any third-party utilities or tools that manage keyboard inputs (for example, key remapping software, shortcut managers, or gaming utilities)?

This information will be very useful in narrowing down the cause. In the meantime, we recommend trying the Illustrator (Beta) build from the Creative Cloud Desktop app, where improvements related to this issue have been made.

We'll keep you updated as we learn more.

Thanks again for your patience and for helping us get to the root of this.

Abhishek