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Esc Key Not Working

New Here ,
Jun 07, 2018 Jun 07, 2018

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I use the Esc Key to deselect in Illustrator but it suddenly stopped working. Help!

heres what I did so far:

-checked if it worked everywhere else, yup

-restarted the program

-updated the app

-checked keyboard shortcuts and "deselect" is set as standard Cnrl+shft+A, cannot change it to the esc key though

I'm using a Mac!

Screen Shot 2018-06-07 at 3.59.28 PM.png

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correct answers 2 Correct answers

Community Expert , Jun 07, 2018 Jun 07, 2018

Hi kasiak68913773

Escape is not a shortcut for Deselect in Illustrator.

Escape is a shortcut for several things, such as exiting Isolation mode when you double-click and switching to the Selection tool when you have an insertion point with the Type tool. Do those work?

And there are several ways to deselect. Let us know if you want those as well!

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Explorer , Dec 10, 2019 Dec 10, 2019

I found a solution that seems pretty unrelated but worked:

  • Go into Illustrator > Preferences > General:
  • Change “Keyboard Increment” to 1, press "OK" (Take note of, or copy, the number you have here so you can put it back in later)
  • Close Illustrator and reopen
  • Change “Keyboard Increment” back to default (0.013889 in) and press "OK"

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Community Expert ,
Jun 07, 2018 Jun 07, 2018

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Hi kasiak68913773

Escape is not a shortcut for Deselect in Illustrator.

Escape is a shortcut for several things, such as exiting Isolation mode when you double-click and switching to the Selection tool when you have an insertion point with the Type tool. Do those work?

And there are several ways to deselect. Let us know if you want those as well!

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Explorer ,
Dec 10, 2019 Dec 10, 2019

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This does not answer the question posted. Esc has always allowed me to exit the "Type Tool" and it just stopped working.

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Community Expert ,
Dec 10, 2019 Dec 10, 2019

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What version of Illustrator, what System?

Works for me to switch to the Selection tool and exit type.

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Explorer ,
Dec 10, 2019 Dec 10, 2019

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24.0.1 — I did find a solution, listed above.

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Explorer ,
Dec 10, 2019 Dec 10, 2019

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This is not solved.

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Explorer ,
Dec 10, 2019 Dec 10, 2019

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I found a solution that seems pretty unrelated but worked:

  • Go into Illustrator > Preferences > General:
  • Change “Keyboard Increment” to 1, press "OK" (Take note of, or copy, the number you have here so you can put it back in later)
  • Close Illustrator and reopen
  • Change “Keyboard Increment” back to default (0.013889 in) and press "OK"

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New Here ,
Mar 12, 2021 Mar 12, 2021

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thank you for posting this solution. I've been working in illustrator for a decade and this has been driving me crazy.

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Explorer ,
Mar 12, 2021 Mar 12, 2021

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You're welcome! I know I felt pretty crazy myself. These seemingly small occurrences can really throw a wrench in your workflow. Happy to have provided some relief 😄

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New Here ,
Apr 01, 2021 Apr 01, 2021

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Thank you!

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Explorer ,
Jun 17, 2021 Jun 17, 2021

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Life saver. I was also going absolutely crazy too, idk how this was figured out but thank god it works!

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New Here ,
Jul 07, 2021 Jul 07, 2021

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thankyouuu , its worked 

 

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New Here ,
Oct 20, 2021 Oct 20, 2021

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thanks, it worked!!! crazy though...

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New Here ,
Jan 06, 2022 Jan 06, 2022

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worked for me as well! thanks!! Crazy that Adobe is losing control on important details like this

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New Here ,
Jun 21, 2022 Jun 21, 2022

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Legend!! i have no idea what jane-e was on about (crazy eyes) haha thanks adam

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New Here ,
Oct 20, 2022 Oct 20, 2022

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adamb47200684 for President!

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Community Beginner ,
Jul 04, 2021 Jul 04, 2021

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This did not solve the problem for me, even after several attempts and restarting the computer.  Any other ideas?  It really messes up workflow when keyboard shortcuts aren't working properly.

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Community Beginner ,
Jul 04, 2021 Jul 04, 2021

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In the meantime, switched to using V to switch to selection tool.  Maybe better in the long run anyhow.

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New Here ,
Oct 05, 2022 Oct 05, 2022

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dear, I faced the same and I read this and tried what the guys suggest it didn't work so I understood that this is the keyboard issue in the mac it self. I just chose another English type for my mac i switch to the UK English and delete the old one and it worked right after i restart my mac 

 

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New Here ,
Jan 02, 2023 Jan 02, 2023

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Adobe this is gross... do better !

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Community Expert ,
Jan 03, 2023 Jan 03, 2023

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quote

Adobe this is gross... do better !


By @SJK_AU

 

On which Illustrator version and which system using which functionality do you have issues with the Esc key?

 

Apply has changed a lot on recent system versions concerning the keyboard use and accessibility. You might want to investigate that.

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Adobe Employee ,
Jan 20, 2023 Jan 20, 2023

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Hi @SJK_AU,

 

We are sorry for the trouble. Would you mind updating to v27.2 and seeing if that helps? If not, would you mind running the app in safe mode to see if the same behavior happens there as well or not? Also, please confirm the version of OS & AI and system details as asked by Monika.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks,

Anshul Saini

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New Here ,
Jan 20, 2023 Jan 20, 2023

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Thank you Anshul,  For me as a proud Adobe user it intuitively feels right that the esc button should deselect or escape.  AI - 27.1.1 OS - Ventura 13.1 and my social security number is ...

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New Here ,
Jan 20, 2023 Jan 20, 2023

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Updated to V27.2 and I can't believe it's not butter.... it didn't work...

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Adobe Employee ,
Jan 20, 2023 Jan 20, 2023

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Thanks for updating the app & checking @SJK_AUWould you mind running the app in safe mode to see if the same behavior happens there as well or not?

 

Also, Samuel, would you mind confirming which locale (English (UK/ US), US, Korean, Japanese, etc.) of Illustrator is installed on your machine and which system keyboard input sources are used?

Anshul_Saini_0-1674236687876.png

 

Additionally, please ensure System settings > Accessibility > Keyboard & Pointer Control (mouse keys) are toggled off.

Anshul_Saini_1-1674236757656.png

Anshul_Saini_2-1674236838075.png

 

Thanks,

Anshul Saini

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