Export to jpg wrong size/zoom in web
Copy link to clipboard
Copied
When i export an ai file to jpg and then use it in our web application it looks weird small and blurry.
it was working before, i updated illustrator this morning i wish i didnt.
Explore related tutorials & articles
Copy link to clipboard
Copied
Which dimensions do you export? And how do you export - Export for screens?
Copy link to clipboard
Copied
I use export as.
Copy link to clipboard
Copied
I took a old file that i had exported to jpg and exported again, then noticed that the new jpg file has a dpi of 96*96.
Copy link to clipboard
Copied
So you exported at 300 ppi? And the resulting file has 96?
Did you already reset the preferences? Which will erase all your settings.
Copy link to clipboard
Copied
Yes i exported in 300 ppi as usual and the rrsult was 96 dpi.
iI havent reset the preferences. where do i reset them?
Copy link to clipboard
Copied
If you want to reset them without losing anything, you can quit Illustrator and then rename the preferences folder. Illustrator makes new preferences and if that doesn't solve the issue you can just quit again, delete the new folder and then rename the other one back.
Copy link to clipboard
Copied
If i change from CMYK to RGB the dpi is correct.
This has to be a bug.
Copy link to clipboard
Copied
THat sounds very much like a bug.
PLease report it hat https://illustrator.uservoice.com

