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Exported PDF from Illustrator prints with extra lines not in original file

New Here ,
Apr 17, 2024 Apr 17, 2024

I have a file that I created in Adobe Illustrator with layers. When I save this as a PDF and then open and print from Adobe Acrobat extra lines are created that are not actually in the original file. The only solution I have found is to "print as an image'. But I think there must be a better solution to get to the root of the problem. I sell these PDFs and dont' want anyone having issues with printing. 

 

I would love to hear some suggestions on how to fix this problem.

 

I will attach some screenshots below. 

TOPICS
Import and export , Print and publish
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Mentor ,
Apr 17, 2024 Apr 17, 2024

I wonder if you have image files in your PDF?  Are the lines random or in the same place every time you print?  Take a look at your original Illustrator file.  Did you update any image links?  Check the file in outline ( command-Y ) mode and see if hidden elements show up?  Really hard to pin it down without seeing the files and/or prints.

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New Here ,
Apr 17, 2024 Apr 17, 2024
 
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New Here ,
Apr 17, 2024 Apr 17, 2024

I tried to upload some screenshots, not sure why they didn't attach to the original post.

There are no images and I've checked the outlines with command + Y and no issues there. 

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Community Expert ,
Apr 17, 2024 Apr 17, 2024

Maybe you can point ou the lines that are causing you issues?

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Community Beginner ,
Apr 17, 2024 Apr 17, 2024

How are you saving the PDF? Press Quality? Are you using a lot of transparency in the file?

If so the PDF needs to be at least version 1.4

What is the color space of the document RGB? CMYK? Make sure you're not mixing color spaces, especially if using transparency in the document.

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New Here ,
Apr 17, 2024 Apr 17, 2024

The document is setup in CMYK. Could you explain to me how to check that the color spaces are not mixed? 

 

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New Here ,
Apr 17, 2024 Apr 17, 2024

Here is the file. 

I've saved it as an Acrobat 7 PDF 1.6 

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Community Expert ,
Apr 17, 2024 Apr 17, 2024
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I can't tell from the previous images that were posted, but are you seeing the extra lines when previewing the PDF on screen in Adobe Acrobat or Adobe Reader? Or is the glitch something that is only appearing on printed pages? If the error is only happening in print then I would wonder what kind of printer was being used and its capabilities of processing PDF-based content.

We have an office laser printer at my workplace that does a lot of general purpose document printing. Even though this printer is bigger than a washing machine it stinks at printing Illustrator AI or PDF files. If the artwork has various kinds of clipping effects or transparency effects it's prone to delivering yucky discolored box syndrome on printed sketches. Our large format RIP applications have Adobe certified PDF print engines. When the same PDF files are processed by those apps the artwork prints perfectly.

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