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1

Exporting a transparent PNG produces a black background.

Community Beginner ,
Sep 08, 2025 Sep 08, 2025

I don't know what is going on. I've created many transparent PNG's using Illustrator, but today nearly every attempt has resulted in the final image having a solid black background instead of transparent.

 

I export selection, check the cog and transparency is turned on. Out of curiosity I repeated the process but selected White in the cog and it still saved a black background.

 

I've created new projectd, made the most basic shape, and after exporting, the same thing happens.

 

I checked to see if there was any updates. There was a minor one. I updated, and when I tried to export after the update the background was finally transparent.

 

HOWEVER!!!!

 

I had to update a logo, opened Illustrator up again and did my thing and when I exported the PNG the same thing happened. I'm back to seeing a black background. Thinking, have I doubled up Illustrator?? So I close Illustrator and open it from the Creative Cloud app. Nope that's not it.

 

Help....

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Adobe
Community Expert ,
Sep 09, 2025 Sep 09, 2025
LATEST

Can you share an example file? Save as PDF or rename the .ai file to .pdf to attach it here to a post.

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