Inspiring

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Exporting ai to jpg doesn't show all items

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In Illustrator I use a symbol which consists of a red circle with a white edge. On top of such a symbol I place a number.

When exporting the ai to a jpg the number won't show. When I use a regular red circle with a white edge the number on top shows correct in the jpg.

Is this a bug that things placed on top of a symbol don't show in the jpg ?

When saving as a pdf things go correct.

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Ton FrederiksCorrect answer

Community Expert

I understand where the small size came from. The disappearing objects on export as jpeg is a recent introduced bug.

Instead of changing your dynamic symbols to static, you can also use File > Export for Screens, which does not have that problem.

Ton Frederiks

Community Expert

Carol, I have reported it as a bug, here:

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48539657-elements-placed-on-top-of-a-dynamic-symbol-disappe

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Carol37974914coanAuthor

Inspiring

Thanks. I haven't mentioned it in my messages before but it worked properly some months ago. So I think your conclusion about the versions is probably right. I will change the symbols to "static" to see if this will solve the issue.

Also, fyi, regarding the very small size. This is because the "numbers on circles" are part of a large map. I deleted all the layers and other items to isolate the problem.

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Ton Frederiks

Correct answer

Community Expert

I understand where the small size came from. The disappearing objects on export as jpeg is a recent introduced bug.

Instead of changing your dynamic symbols to static, you can also use File > Export for Screens, which does not have that problem.

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Ton Frederiks

Community Expert

Is it a white number? Did you check for Attributes > Overprint?

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Carol37974914coanAuthor

Inspiring

Yes, it is a white number.

When exporting to jpg, which attributes do you mean ?

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Ton Frederiks

Community Expert

Window menu > Attributes

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Ton Frederiks

Community Expert

Can you share an example file? PDF (with Illustrator editing) can be attached in this forum.

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Carol37974914coanAuthor

Inspiring

When saving as an pdf the option for Illustrator editing is greyed.

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Carol37974914coanAuthor

Inspiring

It is very small, I need to have another look.

I did a workaround by replacing the symbols with regular circles. It is still weird though. Maybe it has something to do with overprint as you mentioned but I have to take a closer look at overprint to understand the concept. If I have to select each number separately and make it overprint than I prefer the regular circle option.

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