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Inspiring
June 13, 2024
Answered

Exporting ai to jpg doesn't show all items

  • June 13, 2024
  • 3 replies
  • 3146 views

In Illustrator I use a symbol which consists of a red circle with a white edge. On top of such a symbol I place a number.

When exporting the ai to a jpg the number won't show. When I use a regular red circle with a white edge the number on top shows correct in the jpg.

Is this a bug that things placed on top of a symbol don't show in the jpg ?

When saving as a pdf  things go correct.

This topic has been closed for replies.
Correct answer Ton Frederiks

I understand where the small size came from. The disappearing objects on export as jpeg is a recent introduced bug.

Instead of changing your dynamic symbols  to static, you can also use File > Export for Screens, which does not have that problem.

3 replies

Ton Frederiks
Community Expert
Community Expert
June 14, 2024
Inspiring
June 15, 2024

Thanks. I haven't mentioned it in my messages before but it worked properly some months ago. So I think your conclusion about the versions is probably right. I will change the symbols to "static" to see if this will solve the issue. 

Also, fyi, regarding the very small size. This is because the "numbers on circles" are part of a large map. I deleted all the layers and other items to isolate the problem.

 

Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
June 16, 2024

I understand where the small size came from. The disappearing objects on export as jpeg is a recent introduced bug.

Instead of changing your dynamic symbols  to static, you can also use File > Export for Screens, which does not have that problem.

Ton Frederiks
Community Expert
Community Expert
June 13, 2024

Is it a white number? Did you check for Attributes > Overprint?

Inspiring
June 13, 2024

Yes, it is a white number.

When exporting to jpg, which attributes do you mean ?

 

Ton Frederiks
Community Expert
Community Expert
June 13, 2024

Window menu > Attributes

Ton Frederiks
Community Expert
Community Expert
June 13, 2024

Can you share an example file? PDF (with Illustrator editing) can be attached in this forum.

Inspiring
June 13, 2024

When saving as an pdf the option for Illustrator editing is greyed.

 

Inspiring
June 14, 2024

It is very small, I need to have another look.


I did a workaround by replacing the symbols with regular circles. It is still weird though. Maybe it has something to do with overprint as you mentioned but I have to take a closer look at overprint to understand the concept. If I have to select each number separately and make it overprint than I prefer the regular circle option.