Exporting on Illustrator changes color output no matter the file type or settings selected

Forum|Forum|3 years ago
February 4, 2023
2 replies
3791 views

I've been trying to figure out this problem for days, and still no dice. I've tried to everything to export this RGB vector work in RGB; making sure I'm in RGB document mode, messed around with multiple color settings, placed the art onto a new file that I was sure the settings were correct, exported for screens and for web as well as any other file type I can. The only thing that reproduces the colors I have is jpg. And even that, certain sites generate the colors much paler until you select the jpg in fullscreen. I'm not sure what's causing this level of variance. Help would be very appreciated!

I would link the file here, but the page is giving me a "content type (application/postscript) does not match its file extension and has been removed." error message, so I cannot provide the necessary information. Cool.

Import and export

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T

Trevor25448258bwqn

Participant

The workaround I've used for this issue is to "Save As" an EPS out of Illustrator (which preserves your color profile), open the EPS in Photoshop, and then "Save As" a PNG. Works for me.

Monika Gause

Community Expert

@Trevor25448258bwqn schrieb:

The workaround I've used for this issue is to "Save As" an EPS out of Illustrator (which preserves your color profile),

The file format EPS does not support ICC color profiles at all.

Monika Gause

Community Expert

Can you please tell us the color number and how they change?

Also I don't think I understood your workflow. Could you please describe step by step what you did and which file formats you exported?

If you export a PNG: Illustrator doesn't embed a color profile, which might throw off the color when you open it in another application.

If you export a JPEG - the colors might be off slightly which is due to the way the file formt works.

In which application do you open the JPEG and how do you check if it's off?

How is your color management set up?

SubmarinoAuthor

Known Participant

Sure. The primary culprit is the yellow I am using. Which is at ffb61c in my file. I've basically tried everything. I've exported as a PNG, JPG, SVG, PDF, 'exported for screens', and 'saved for web'. The only two ways to achieve consistent colors are by saving as a JPG, and of course just screenshotting my page with my computer. Every other version exports with the same color changes that switching my file to CMYK achieves. I've also noticed that if I export a PNG, its colors revert back when the PNG is placed back into my illustrator document.

In the issues with the image not showcasing properly, the software with the issue was discord. On computer screen, the jpg is posted with lighter colors than on the file. When the photo was selected and "view original" is clicked, which brings up a full scale version in browser, the colors are fixed. On mobile in general, the logo looks accurate with or without selecting the photo from the application. I'll attach two versions of the logo here, one PNG and one JPG to see if the site alters its appearance.

As far as my color management, I'm not entirely sure what that's defined as. Are you asking about the file color settings, or the the color settings of illustrator in general preferences?

Monika Gause

Community Expert

So what are the solutions if you need a transparent background to be submitted for decals of a specific shape and size? As far as I know, PDF's don't work in this way. If they do, I'd love to know how!

PDFs work just fine for that.

You need to always talk to the printing service what file types they want to have. If they don't accept PDFs, you'd better run away.

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