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Rachel32765725k8lq
Participating Frequently
November 27, 2023
Question

Exporting PNG Transparency Not Working in Illustrator 2023/2024

  • November 27, 2023
  • 4 replies
  • 1513 views

Hi Community, 

I am attempting to make a logo into a vector then export it with a transparent background. I used image tracing then export as... but when I attempt to it will not make the image transparent except for the very bottom. 

 

I was wondering if anyone knew how to solve this issue? Is it due to imaging tracing? When I attempt to delete the white background it deletes the whole image as well. 

 

 

 

    This topic has been closed for replies.

    4 replies

    albertpedrosa
    Community Expert
    albertpedrosaCommunity Expert
    Community Expert
    November 29, 2023

    Didi you tried to expant the object after tracing? After expanding you can start removing backround or any vector to you want to remove from the artwork. Then export to png. 
    Just my thoughts. 

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    November 28, 2023

    Rachel,

     

    Apologizing if these questions are too silly:

     

    Why image trace a raster image into a vectorized representation, then turning it back into a raster image (rather than working with it in its raster format in Photoshop)?

     

    Why use 300PPI rather than just working with the actual pixel x pixel size?

     

     

     

     

     

      R
      Rachel32765725k8lqAuthor
      Participating Frequently
      November 29, 2023

      Hi Jacob, this is not a silly question at all! I am somewhat new to Adobe, the reason for not using Adobe Photoshop is that my driver is unable to run the software. 

       

      The reason for vectorizing the image is that it is a photo of the logo. I wanted to make a transparent logo that could be scaled and was higher resolution. 

      Kurt Gold
      Community Expert
      Kurt GoldCommunity Expert
      Community Expert
      November 29, 2023

      Please share the original Illustrator file, so one can take a look.

       

      Ares Hovhannesyan
      Community Expert
      Ares HovhannesyanCommunity Expert
      Community Expert
      November 27, 2023

      Did you try "Save For Web Legacy" from Export? GIF or PNG?

        R
        Rachel32765725k8lqAuthor
        Participating Frequently
        November 28, 2023

        Hi Ares, I attempted to use Save for Web Legacy but it still shows the white box around the logo/image even with transparency 

         

        Ares Hovhannesyan
        Community Expert
        Ares HovhannesyanCommunity Expert
        Community Expert
        November 28, 2023

        is it possible to see your layers structure capture? Thanks

          Ton Frederiks
          Community Expert
          Ton FrederiksCommunity Expert
          Community Expert
          November 27, 2023

          Does the background look transparent when you choose View > Show Transparency Grid?

          Did you expand the Live Trace?

          Can you ungroup the objects and select the white areas with the Direct selection tool?

            R
            Rachel32765725k8lqAuthor
            Participating Frequently
            November 28, 2023

            Hi Ton, the background is not transparent when I view the grid. I expanded the live trace but I'm unable to make Illustrator recongize that there are objects within the logo (direct selection only selects the whole image)

            Monika Gause
            Community Expert
            Monika GauseCommunity Expert
            Community Expert
            November 28, 2023

            If you select it and then delete - does that work?

            You might have traced it as stacked. And then the bottom object it as large as the whole thing.

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