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Participating Frequently
May 8, 2023
Answered

Extension UI showing gray screen (blank screen)

  • May 8, 2023
  • 1 reply
  • 1004 views

I'm developing an extension for Illustrator, it's just a simple extension consisting of two buttons. I'm using Illustrator 2023 and also try this extension into 2022. but on both versions when I open the extension in Illustrator it is showing no UI. it just shows this gray screen.

 

 

 

 

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Correct answer Manan Joshi

Have you enabled the debug mode? The extension won't load without being signed if the debug mode is not enabled. See the following link

https://github.com/Adobe-CEP/CEP-Resources/blob/master/CEP_11.x/Documentation/CEP%2011.1%20HTML%20Extension%20Cookbook.md#debugging-unsigned-extensions

-Manan

1 reply

Manan JoshiCommunity ExpertCorrect answer
Community Expert
May 8, 2023

Have you enabled the debug mode? The extension won't load without being signed if the debug mode is not enabled. See the following link

https://github.com/Adobe-CEP/CEP-Resources/blob/master/CEP_11.x/Documentation/CEP%2011.1%20HTML%20Extension%20Cookbook.md#debugging-unsigned-extensions

-Manan

-Manan
Ahmad5C11Author
Participating Frequently
May 8, 2023

Yes, the problem occurred because I didn't set debugging mode enabled. i follow this

https://github.com/Adobe-CEP/Getting-Started-guides/blob/master/Client-side%20Debugging/readme.md#set-the-debug-mode

Ahmad5C11Author
Participating Frequently
May 8, 2023

can you guide me on how to make release of our extension?