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Inspiring
July 12, 2022
Answered

Extrude & Bevel issues

  • July 12, 2022
  • 2 replies
  • 1249 views

Hey All.

 

I'm using Illustrator CC (version 26.3.1) and noticed Extrude & Bevel is not working properly.

 

Let's say I draw a square and go to Extrude & Bevel.  Once there, I apply my depth at say .6944" and the preview shows about 6 boxes - not the one box I drew.  It also runs very slow!  Is this an issue with the new update?

 

Image attached.

This topic has been closed for replies.
Correct answer Anshul_Saini

Hi @Yeah No,

 

We're sorry for the trouble. We have already logged a bugged with the product team a couple of weeks ago, and they are currently investigating this issue.

 

Would you mind confirming if this is happening if you are doing it on a small size rectangle on a small artboard? On my end, this was happening if I applied to extrude and bevel on large size rectangle or scaled the small-sized rectangle.

 

I will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

 

#Marking it correct to highlight only.

2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
July 13, 2022

Hi @Yeah No,

 

We're sorry for the trouble. We have already logged a bugged with the product team a couple of weeks ago, and they are currently investigating this issue.

 

Would you mind confirming if this is happening if you are doing it on a small size rectangle on a small artboard? On my end, this was happening if I applied to extrude and bevel on large size rectangle or scaled the small-sized rectangle.

 

I will be looking forward to your response.

 

Thanks & Regards,

Anshul Saini

 

#Marking it correct to highlight only.

Yeah NoAuthor
Inspiring
July 14, 2022

Small or large artboard/rectangle produces the same results.  It is bugged and it really slows down Illustrator's performance to the point of it crashing.

Anshul_Saini
Community Manager
Community Manager
July 15, 2022

Thanks for sharing your observations. For me, it only happens on large artboards or large-size objects.

 


I will forward your observation to the product team. It will surely help them with the investigation.

 

I would request you to please be patient and stay tuned for the updates.

 

Thanks & Regards,

Anshul Saini

Monika Gause
Community Expert
Community Expert
July 12, 2022

Does it get better when you select View >  Preview on CPU?

Yeah NoAuthor
Inspiring
July 12, 2022

It does not.

Monika Gause
Community Expert
Community Expert
July 12, 2022

Please upload the file to Dropbox or the like and post a link.