Facing a problem with the font Skolar Sans Arabic

[abstract_Serenade0148]

We have legally bought the font Skolar Sans Arabic, how ever it doesnt propely work on the files, every time i open the files the text in the mentioned font appears corrupt, i have attached a screen shot of the case.
Earlier we have frankly and temporarily fixed the problem by removing (uninstalling) skolar sans arabic, and surprisingly it continued showing and properly working on the files, and accordingly i have completed a huge number of files for the project this way.
lately last week after IT team have installed the adobe 2023 and the skolar fonts on my computer, things got all messed up again, and trying to go back to the old way of removing the font and using illustrator 2025 also didnt work.
I am currently stuck, i can't work on any of the alreday done files neither proceed and start with new files.
Please help with that issue.

[Bill Silbert]

Please provide the exact version of your operating system. This will help people here to suggest where the best place to load the font might be.

[abstract_Serenade0148]

macOS Sequoia 15.3.2

[Kurt Gold]

Based on your screenshot, it's not quite obvious what exactly may be corrupt. Can you clarify a bit and share a sample Illustrator file, if possible?

Also, are you using the Skolar font provided by Adobe Fonts? Or is it from a different resource?

[abstract_Serenade0148]

The font is from rosettatype.com

[Zaid Al Hilali]

What happenes if you substitute the installed font with the version available from Adobe Fonts? 

I just tried Skolar from Adobe fonts on my Illustrator (Middle Eastern) v.29.5.1 and it look fine. 

Note. For best testing method, remove the installed copy from your Mac to be sure you're testing the synced version of the font.

[abstract_Serenade0148]

The font is from rosettatype

[Abhishek Rao · Accepted solution]

Hi @abstract_Serenade0148,

Thanks for confirming you're on macOS Sequoia 15.3.2 and using the Rosetta version of Skolar Sans Arabic. Could you also confirm if you're using Illustrator 2025 version 29.5.1?

From the screenshot you shared, it's unclear what exactly appears corrupted. Could you please explain the issue in more detail or share another screenshot that clearly shows the problem?

In the meantime, please try signing out and signing back into the Creative Cloud desktop app. Then, clear the font cache by following the steps in this guide: https://helpx.adobe.com/fonts/kb/troubleshoot-fonts-illustrator-indesign.html. Let us know if the issue persists after that.

Additionally, try removing the installed Rosetta font from Font Book and activate Skolar Sans Arabic through Adobe Fonts via Creative Cloud instead. This will help determine if the synced version resolves the issue.

If possible, please also share a sample Illustrator file and a fresh screenshot showing the issue.

Looking forward to your update.

Abhishek

[Zaid Al Hilali]

From the screenshot you shared, it's unclear what exactly appears corrupted. Could you please explain the issue in more detail or share another screenshot that clearly shows the problem?

By @Abhishek Rao

I can see the issue with the Arabic text, the tracking of the text is like in minus (~ –70) hence the words are crumbeling upon each other.

Here in green is what the text should look like, while in red is Tracking: –75 on my Mac using Skolar font from Adobe fonts.

The screenshot in the original post shows results different to mine, so it may not be related to tracking or kerning at all, however I wanted to explain to you how the text should look like in ideal settings (above green text)

[abstract_Serenade0148]

I followed the steps and the issue has been resolved. I really appreciate your help

[HARSHIKA_VERMA]

Awesome. Glad to hear your issue is resolved and thanks for confirmation. Please feel free to reach out to us for any assistance in the future.

We would be happy to help.

Thanks,

Harshika

[Fawzia_Khawaja6122]

Hello.

I recently got the new version of illustor, I am having trouble with the arbic font, as some font are not displaying correcly aand appear to be all over the place.  I have done the following

Edit- preferences- general-type- show indic options then i went to Parragraph and the top right hand corner and clicked on middle eastern south asin single line composer. 

This only fixed a few fonts, many specifc designed fonts are coming out all over the place. 

 I hope you can help.

[Anubhav M]

Hello @Fawzia_Khawaja6122,

I'm sorry to hear you're having similar trouble with Illustrator. Would you mind installing the Arabic/Hebrew version of Illustrator by following the steps shared here (https://adobe.ly/3VusX9y) and letting us know if that helps?

Looking forward to hearing from you.

Anubhav