Falha no Programa

[Help Digital MG]

Desde final de Julho que estou passando graves constragimentos com o Adobe Illustration.
Inicio o projeto e do nada o programa fecha, assim perdendo todo o esboço.Gostaria de uma solução breve, pois pago para utilizar e dependop do mesmo para trabalhar.

[Anubhav Majumder · Accepted solution]

Hello @Help Digital MG,

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

Thanks,
Anubhav