Fans running loud after updating to 27.3.1

Forum|Forum|3 years ago
March 11, 2023
2 replies
772 views

Fans running on high and very loud while using Illustrator on my Macbook Pro. Even if I close a document but leave Illustrator open, the fans continue until I quit Ai.

Started happening after updating to 27.3.1

Performance

This topic has been closed for replies.

Anubhav M

Community Manager

Hello @sirlionlabs,

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to reset Illustrator's preferences as described in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html). If you don't mind, could you please follow the steps and share your observations with us? We appreciate your time and effort in helping us resolve this issue.

Looking forward to your response.

Thanks,

Anubhav

sirlionlabsAuthor

Participant

Resetting preferences does not help. I tried deleting the file too.

v26 works well but v27 runs with fans on high.

L

Liz28878554v1a0

Participant

Having same issue. Any luck?

sirlionlabsAuthor

Participant

My solution is to use v26.0. This has an update but I'm just gonna leave it as is since it's quiet.

Older threads I found had recommended to clear preferences, this did not work for me. But a good reminder to back up your preferences now incase you need to clear them or it becomes corrupt.

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