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hazera1creation
Participant
January 1, 2023
Question

File crashed and lost maximum data.

  • January 1, 2023
  • 3 replies
  • 203 views

I have saved my file before and worked for 3 days. My Computer was shut down normally. Yesterday, my electricity was gone and the illustrator turns off. When the electricity back I open the file but that time it shows that some data was lost. But my whole work was lost except for an image. Can it be fixed? Please Help me.

This topic has been closed for replies.

3 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
January 4, 2023

Hi @hazera1creation,

 

Thanks for reaching out. Would you mind sharing the Ai file download link here or via DM? I will try my best to recover it.

 

Also, would you mind confirming where this file was saved (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?

 

Looking forward to your response.

 

Thanks,

Anshul Saini

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
January 1, 2023

Is Time Machine running on your computer (or something similar for Windows)? In that case you could get one of those recent versions.

Looks like you don't have  a backup strategy. So take a moment and make that. Now. Get an additional disk to make backup copies of your files. Save regularly to that disk. Get software that regularly backs up your computer. Whatever works for your situation. Get the information and then set that in place.

 

As for your file: There's not a lot of hope, but maybe @Anshul_Saini can help.

Mylenium
Mylenium
Legend
January 1, 2023

Not really. That's why you are supposed to save versions and multiple copies so you can go back and not lose all work if soemthing happens.

 

Mylenium

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