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December 15, 2016
Question

File created in illustrator in Japan - problem with links

  • December 15, 2016
  • 4 replies
  • 974 views

I'm a translator, I'm working on client's brochure that was created in Japan. The linked files have Japanese names, and I see the Japanese characters in illustrator when it asks me to find missing link. Windows on the other hand shows names with strange characters (mixture of strange accents, apostrophes, etc) so I don't know which file is what... I also don't have the same fonts on my system. Provided they could do this for me, how should I ask them to export the file so that these links are not lost and so that I get the fonts too?

For example, if they choose save as pdf and (editable in illustrator) will those things be embedded when I open the files on my machine?

Btw, the files were created on a mac but I use windows, would changing OS help me in any way?

Thanks

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    4 replies

    Legend
    December 20, 2016

    So, are you able to create a file with a CJK name? Here's some CJK, just paste it into a name in Explorer/Finder. 日本語

    Legend
    December 20, 2016

    You have the files all toget but Windiws shows the names as garbled junk? You need to fix that Before using Illustrator.  How did you get the collection of files to your computer? Can you in general give a file a CJK name?

    December 20, 2016

    I'm not sure how the file was sent, it doesn't look like it was packaged as

    the directories look nothing like what illustrator creates in packaged

    files. I believe they just zipped the folder in which all the files were

    and sent that, as it was easier (it's about 20 big files of the editable

    and non-editable versions (the one where the text has been turned into a

    shape).

    Il 20 Dic 2016 9:32 AM, "Test Screen Name" <forums_noreply@adobe.com> ha

    scritto:

    File created in illustrator in Japan - problem with links created by Test

    Screen Name <https://forums.adobe.com/people/TestScreenName> in

    Illustrator - View the full discussion

    <https://forums.adobe.com/message/9213777#9213777>

    Om Nath Jha
    Legend
    December 19, 2016

    Hi sesse,

    As mentioned above by Geoff, CJK fonts may not get packaged and you may still find missing fonts in your document. You should either have same fonts installed in your machine or the PDF option you said should be good way to proceed.

    Regards,

    Om

    Doug A Roberts
    Community Expert
    Community Expert
    December 15, 2016

    file > package should collect all those elements.

    geoffball
    Inspiring
    December 15, 2016

    One of the Adobe help pages (Package files in Illustrator​) says the Package command does not collect Chinese, Korean, or Japanese fonts. Granted, I've never worked with east Asian fonts to find out.

    Doug A Roberts
    Community Expert
    Community Expert
    December 15, 2016

    me neither i'm afraid. perhaps you'd have to have the appropriate language-version of AI installed to do this properly.