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Petra5D4E
Participating Frequently
April 5, 2021
Question

File name is getting changed in Adobe Illustrator

  • April 5, 2021
  • 2 replies
  • 303 views

Hello all,


Suddenly something strange happened when I saved a newly made file. I saved it as "geld.ai" (money) and now when I want to open it again that name is changed in: 

 

it's also happening with older files I save again (after I worked in it).

Does anyone knows what happening here? And how I can solve it?

 

Thank you in advance!

Petra

 

This topic has been closed for replies.

2 replies

Ashutosh_Mishra
Inspiring
April 30, 2021

Hi there,

 

Sorry to hear about your experience. In addition to Monika's response earlier, I'd request you to follow the suggestions on this community post(https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) & let us know if it helps with your concern.

 

Regards,

Ashutosh

Monika Gause
Community Expert
Community Expert
April 5, 2021

Looks like your system messed with this. Is there a backup process running?

Is the system showing any anomalies?

Is one of these created any time you use Ctrl+S?

Does Illustrator have full disk access?

What happens when you turn off "Save in background" in the preferences?