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teegeepen
teegeepen
Inspiring
November 30, 2023
Question

file new freezes

  • November 30, 2023
  • 1 reply
  • 92 views

on my dell laptop occasionaly when i choose file new illustrator freezes, it opens the new file but i unable to x out and close the document selection.. is there a fix for this besides alt control delete and using task manager to end illustrator?

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    1 reply

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    November 30, 2023

    Do you reboot the system regularly?

    Does that happen when there are already a couple of files open?

    Which system and version is it?

    Please tell us about the hardware.

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