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Participant
October 14, 2020
Answered

file problem

  • October 14, 2020
  • 3 replies
  • 501 views

how can I recover a file I didn't save 

This topic has been closed for replies.
Correct answer italosan

Hi, unfortunately there is no way. We are sorry for what happened.

3 replies

October 22, 2023

my computer went off so that means I have lost all my work! 

there's no way i could look on the memoirs or something to get back 

 

Rahat Al Yeasin
Participating Frequently
October 22, 2023

I am not sure about that you can get back your memories or not. But you can take action that can prevent or help you a little bit regarding this.

 

Open Illustrator, then press ctrl/cmd + k and then ↓↓↓↓

 

 

 

This helps you to keep your file saved every 30 seconds as you can see.

Monika Gause
Community Expert
Community Expert
October 22, 2023

No. The Recovery is not a Backup. Repeat again: the Recovery is NOT a backup.

The recovery might bring you back the last 20 minutes, and most of the time it will do that. But if you want to be prepared, you have to make your own backup strategy. And then stick to it. Save your files. Save often. Make multiple copies. Because when there is a power outage while saving, your system will most ertainly ruin your file. And then all those previous saving will be lost. 

italosan
Community Expert
italosanCommunity ExpertCorrect answer
Community Expert
October 14, 2020

Hi, unfortunately there is no way. We are sorry for what happened.

Ton Frederiks
Community Expert
Community Expert
October 14, 2020

You cannot, if you did not save there is no file to recover.