finicky anchor points

[K.mahoney]

Hello all, I'm having issues with adding anchor points, adjusting anchor points and subtracting anchor points.

Upon upgrading to cc 2018, the anchor points seem to be very finicky. Today I kept getting the error:

“please use the add anchor point tool on a segment of a path”

I know what this means, but before it felt like the program knew what I was intending on doing. Now, unless I am zoomed in really really close I'll get that message. I work pretty fast and this hasn't ever been an issue in the past. Anyone else experiencing any similarities?

Thanks in advance!

[Jacob Bugge]

Reg,

Are you (still) working with Smart Guides (on)?

[barbara_a · Accepted solution]

Try clicking rocket icon to turn on/off gpu.

[K.mahoney]

Not sure if this is what did it for me, but it was helpful. I don't seem to have the issue anymore, thank you!

[barbara_a]

Glad the issue has gone away!

[mattrock1]

Toggling this view (CMD + E) seems to have resolved for me as well. Quite quirky...

Thanks for the tip, Barbara Ash!

[superreggie]

I don't have that icon, but I did select "view using CPU" and it fixed the issue for one path. But I still have a rectangle I can't add an anchor point to with the tool. This is SO LAME. I'm getting sick of Adobe's unusable software. They've created such a bloated mess of extra features, that the basics sometimes don't work. How hard can it be? Create rectangle. Add anchor point. What's the problem Adobe? 

[superreggie]

I literally had to copy the recangle into a new document, add the anchor point, then copy back into the original doc. 

[lucykafka]

I have this happening with the latest version of 29.3.1
GPU on and off doesn't help. Cannot add anchor point no matter if I am exactly on the line I am. Help!

[Anubhav M]

Hello @lucykafka,

Would you mind sharing a small screen recording of your workflow and the problem, so I can try and replicate this on my end?

Also, try to reset Illustrator's preferences as described in this article (https://adobe.ly/4hbY1TG) and checking if it helps.

Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders in case you want to. The location is mentioned above.

Looking forward to hearing from you.

Anubhav