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flickering/circling cursor in Illustrator

New Here ,
Jan 27, 2017 Jan 27, 2017

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Hello,
I'm using Windows 10,on Acer Aspire E 15 and when I open Illustrator the mouse cursor starts flickering and circling . Due to this I'm not able to open any tabs,menues or write.I have already turned off the Windows Error Reporing  and Problems Report and Solutions from the System configuration but this didn't help....
Any suggestions ?

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Adobe
Community Expert ,
Jan 28, 2017 Jan 28, 2017

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Ivan,

You may try the solution offered by Sara in post #6 here:

Re: Adobe illustrator, mouse flickering.

I hope you will report your findings.

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Community Expert ,
Jan 28, 2017 Jan 28, 2017

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Jacob Bugge schrieb:

Ivan,

You may try the solution offered by Sara in post #6 here:

Re: Adobe illustrator, mouse flickering.

I hope you will report your findings.

That Youtube video advises people to download something made by someone from somewhere. Would you really trust anyone and install files into your system? Then I would ask why you run a virus protection?

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Community Expert ,
Jan 28, 2017 Jan 28, 2017

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Ivan,

Please disregard my suggestion in the first post, based on the keen(er than mine) observation by Monika.

Thank you, Monika.

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New Here ,
Apr 23, 2017 Apr 23, 2017

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Ivann, any updates? I've been experiencing this and am unable to resolve or find a fix. sometimes it works, sometimes it doesn't. HELP!

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