• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit Search
0

Font access - they are marked active but dont show in AI

New Here ,
Feb 06, 2023 Feb 06, 2023

Copy link to clipboard

Copied

Hi all

I have activated some fonts for a project and they are not showing in AI. I have a full Creative Cloud Subscription so I don't understand why this happening. Overall I am finding CC very glitchy and weird anyway. For example, when click on Adobe Portfolio, it wont open the app and I have to log in via my web browser to do do anything Adobe. But my biggest issue is the font access. I am activating the fonts, closing AI and reopening and nothing! Thanks for your help 🙂

Views

96

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 06, 2023 Feb 06, 2023

Copy link to clipboard

Copied

<moved from cc desktop>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Feb 07, 2023 Feb 07, 2023

Copy link to clipboard

Copied

I think the solution posted many times before is log out of Creative Cloud, then log back in again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 07, 2023 Feb 07, 2023

Copy link to clipboard

Copied

LATEST

if @Met1's solution fails (ie, try it first), reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines