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Inspiring
July 25, 2022
Question

Font becomes grey and jagged when clicked and dragged across art-board

  • July 25, 2022
  • 2 replies
  • 916 views

I'm on the latest version of Illustrator and every time I click and hold down on a text box to move it across the artboard, the font becomes grey and pixelates/becomes jagged. When I release it, it reverts back to black again. I'm also getting a strange, grey box to the right of the text block and the light-grey frame edges are very hard to see so it's difficult to work with any level of accuracy when designing. Screen shots attached for reference. Anybody else having these issues? 2021 worked fine - it seems to be problem after problem with 2022. 

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2 replies

Met1
Legend
July 25, 2022

Are you viewing in CPU or GPU mode, do you have Real Time Drawing enabled?

Are you dragging over a complex AI doc construction, hi rez image, eps?

Anubhav M
Community Manager
Community Manager
July 25, 2022

Hello @cyclopsdx,

 

Sorry to hear about this experience. I would request you check the View tab and ensure "Overprint Preview" and "Pixel Preview" are not selected.

 

Also, try pressing the (Cmd + E for macOS) (Ctrl+E for Windows) keys and check if it makes a difference.

 

Looking forward to your response.

 

Thanks,

Anubhav

cyclopsdxAuthor
Inspiring
July 26, 2022

Thanks for the advice, Anubhav

I switched GPU Performance back on in Preferences and it's working ok now - even the frame and edges are much more visible. I'd switched it off because I was encountering the flickering of the background behind the artboard and that was the suggested fix. I'll see if the flickering issue occurs now I am updated to the latest version of Illustrator.

cyclopsdxAuthor
Inspiring
July 26, 2022

And now the flickering is back. Literally, cannot win with your software...