font changing while typing happening on mac & pc adobe illustrator 29.1

[Nicole Mac.]

hello all!

just wondering if anyone else has experienced this issue with adobe illustrator V29.1. 

I type out my copy "Glorify Sans Semi Bold" then change to this font but then after I go back to add or make a correction to the copy and it reverts back to a different font. (serif in the middle that says "what is going on with fonts adobe?" happening on mac & pc both with latest version of ai. super annoying seems to be all files.

[Monika Gause]

Can you please tell us exactly qhat is happening step by step? Or make a screen recording?

[Simon5CE7]

I'm having a similar issue. I had to update all fonts in a file that weren't on my system. However, any of the text that I need to update in the file reverts to the old font wherever I type. Please see the screenshots for an example. It appears that even after using Find/Replace Font feature to update all fonts it's not retaining that change within the text boxes. My default font is Myriad, so it's not anything to do with that. It seems like an error, rather than an overlooked setting.

Any help would be appreciated.

Thanks.

[Simon5CE7]

To update on this. The (default) paragraph style can be changed to the correct font, but this can only be applied to individual text boxes, as opposed to being a global change to the file. It still occurs on tect boxes where I've not applied the style. This is not an ideal long-term workaround, but if only a single font is used in each text box then applying a paragraph style is a useful approach until a solution is found.

[Monika Gause]

Are Character or Paragraph styles in the file?

Is that a new file or an old one?

[Simon5CE7]

There are no paragraph styles in the file, so I've only been updating the [Normal Paragraph Style] for the respective text box(es). The artwork/file is saved to a new version from an older 2022 version, and the problematic font is Frutiger Roman. I'm updating any instance of this to Frutiger LT Std Roman, as that is what's on our system. However, whenever I need to make any text changes within those text boxes the 'new' text changes back to Frutiger Roman, which is supposed to have been replaced. It's like the text boxes themselves are retaining the font and ignoring the font change within the file.

I'm using Illustrator 29.1 and am using Connect Fonts as a font management system. 

[Adob_Journey1986]

I am having the same issue. 

Don't know what is going on..
Any help or tip would be great!

[Monika Gause]

Which version, which system, which font and a step by stepdescription would be good.

Also: font management?

Does this happen inall files or just one?

New files, old files?

Any third party plugins?

[Nicole Mac.]

for me it's random, some new files some files that I am revising/updating. 

fonts are also random

both mac and pc:  apple m3 pro sonoma 14.5 & dell xps17 9720 windows 11 pro. no font management software only plugin/extension is pantone connect

[Adob_Journey1986]

I only just updated to the new 29.1 version. 

I am working on a Macbook with Sequoia 15.0.1

And it basically happens in all Existing files. The last used font seems to be set as the default. 
And whenever I change the font of a piece of text and type more text. Doesn't matter if it is before, behind or in the middle of the first piece of text. The first used 'default font' will be used to type. 

[Monika Gause]

There is a bug report about this and to get the engineers to investigate this,please add your votes and details there. I'm going to post a link tothis thread there. https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/49111304-font-c...

[troyjack]

Same here. Just spent half an hour clearing font caches, restarting, googling, etc. Thanks again, Adobe.

Works as it should in Illustrator 2024. 

So far none of the Adobe 2025 updates are usable, soooo many bugs. 

[Anubhav M · Accepted solution]

Hello everyone,

Our product is aware of the problem and is currently investigating it. Please stay tuned for updates on the UserVoice (https://adobe.ly/40Xoikv)

In the meantime kindly try reverting to Illustrator 29.0.1 and share your observations.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

[monokano]

This bug also affects newly created files in v29.1.

1. Change the font.
2. Save and close the file.
3. Reopen the file.
4. Change the font again.
5. Edit the text.

To work around this bug, disable "Enable Missing Glyph Protection."

[Robin @ Silly]

Thank you! 

[Simon5CE7]

Disabling that in the settings seems to do the trick. Much appreciated for sharing 🙂

[Robin @ Silly]

I've the same problem with 29.3 beta. Is there a solution already?

[Monika Gause]

Have you read the complete thread?

[Robin @ Silly]

Yes, why? 

[Robin @ Silly]

If you wish further informations, it's basically the same as described here already: 
System: MB M1 Pro, OS 15.1.1, no additional font management

The bug appears with 29.3 beta, all AI files and all fonts affected, with no character or paragraph styles 
It disappears by disabling "Enable Missing Glyph Protection"

[Monika Gause]

Disablig missing glyph protection is the current workaround. Everything else will be discussed in Uservoice.