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18

font changing while typing happening on mac & pc adobe illustrator 29.1

Community Beginner ,
Nov 18, 2024 Nov 18, 2024

hello all!

 

just wondering if anyone else has experienced this issue with adobe illustrator V29.1. Screenshot 2024-11-18 at 11.36.34 AM.png

I type out my copy "Glorify Sans Semi Bold" then change to this font but then after I go back to add or make a correction to the copy and it reverts back to a different font. (serif in the middle that says "what is going on with fonts adobe?" happening on mac & pc both with latest version of ai. super annoying seems to be all files.

 

TOPICS
Performance , Type
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correct answers 1 Correct answer

Adobe Employee , Nov 21, 2024 Nov 21, 2024

Hello everyone,

Our product is aware of the problem and is currently investigating it. Please stay tuned for updates on the UserVoice (https://adobe.ly/40Xoikv)

In the meantime kindly try reverting to Illustrator 29.0.1 and share your observations.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Anubhav

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

Can you please tell us exactly qhat is happening step by step? Or make a screen recording?

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Explorer ,
Nov 19, 2024 Nov 19, 2024

I'm having a similar issue. I had to update all fonts in a file that weren't on my system. However, any of the text that I need to update in the file reverts to the old font wherever I type. Please see the screenshots for an example. It appears that even after using Find/Replace Font feature to update all fonts it's not retaining that change within the text boxes. My default font is Myriad, so it's not anything to do with that. It seems like an error, rather than an overlooked setting.

 

Any help would be appreciated.

 

Thanks.

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Explorer ,
Nov 20, 2024 Nov 20, 2024

To update on this. The (default) paragraph style can be changed to the correct font, but this can only be applied to individual text boxes, as opposed to being a global change to the file. It still occurs on tect boxes where I've not applied the style. This is not an ideal long-term workaround, but if only a single font is used in each text box then applying a paragraph style is a useful approach until a solution is found.

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Community Expert ,
Nov 20, 2024 Nov 20, 2024

Are Character or Paragraph styles in the file?

Is that a new file or an old one?

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Explorer ,
Nov 20, 2024 Nov 20, 2024

There are no paragraph styles in the file, so I've only been updating the [Normal Paragraph Style] for the respective text box(es). The artwork/file is saved to a new version from an older 2022 version, and the problematic font is Frutiger Roman. I'm updating any instance of this to Frutiger LT Std Roman, as that is what's on our system. However, whenever I need to make any text changes within those text boxes the 'new' text changes back to Frutiger Roman, which is supposed to have been replaced. It's like the text boxes themselves are retaining the font and ignoring the font change within the file.

 

I'm using Illustrator 29.1 and am using Connect Fonts as a font management system. 

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New Here ,
Nov 20, 2024 Nov 20, 2024

I am having the same issue. 

Don't know what is going on..
Any help or tip would be great!

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Community Expert ,
Nov 20, 2024 Nov 20, 2024

Which version, which system, which font and a step by stepdescription would be good.

Also: font management?

Does this happen inall files or just one?

New files, old files?

 

Any third party plugins?

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Community Beginner ,
Nov 20, 2024 Nov 20, 2024

for me it's random, some new files some files that I am revising/updating. 

fonts are also random

both mac and pc:  apple m3 pro sonoma 14.5 & dell xps17 9720 windows 11 pro. no font management software only plugin/extension is pantone connect

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New Here ,
Nov 20, 2024 Nov 20, 2024

I only just updated to the new 29.1 version. 

I am working on a Macbook with Sequoia 15.0.1

And it basically happens in all Existing files. The last used font seems to be set as the default. 
And whenever I change the font of a piece of text and type more text. Doesn't matter if it is before, behind or in the middle of the first piece of text. The first used 'default font' will be used to type. 

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Community Expert ,
Nov 20, 2024 Nov 20, 2024

There is a bug report about this and to get the engineers to investigate this,please add your votes and details there. I'm going to post a link tothis thread there. https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/49111304-font-c...

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New Here ,
Jan 23, 2025 Jan 23, 2025

GO TO PREFERENCE>TYPE> UNCHECK ENABLE MISSING GLYPH PROTECTION

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Community Expert ,
Jan 23, 2025 Jan 23, 2025

Or update Illustrator to the latest version.

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Community Expert ,
Jan 23, 2025 Jan 23, 2025

When using Windows 10 I would be a little cautious about that, because some people cannot print.

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Contributor ,
Nov 21, 2024 Nov 21, 2024

Same here. Just spent half an hour clearing font caches, restarting, googling, etc. Thanks again, Adobe.

Works as it should in Illustrator 2024. 

So far none of the Adobe 2025 updates are usable, soooo many bugs. 

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Adobe Employee ,
Nov 21, 2024 Nov 21, 2024

Hello everyone,

Our product is aware of the problem and is currently investigating it. Please stay tuned for updates on the UserVoice (https://adobe.ly/40Xoikv)

In the meantime kindly try reverting to Illustrator 29.0.1 and share your observations.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Anubhav

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New Here ,
Dec 11, 2024 Dec 11, 2024

Honestly, a bug like this makes Illustrator unusable for me. Stop releasing updates that makes things WORSE.

So glad I'm moving over to Affinity this year.

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New Here ,
Jan 20, 2025 Jan 20, 2025

Usual uselsess advice from Adobe on a simple thing that is causing your customers hours of agitation

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Community Expert ,
Jan 20, 2025 Jan 20, 2025

This was good advice at that moment. Now the advice is to update Illustrator.

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Community Expert ,
Nov 21, 2024 Nov 21, 2024

This bug also affects newly created files in v29.1.

 

  1. Change the font.
  2. Save and close the file.
  3. Reopen the file.
  4. Change the font again.
  5. Edit the text.

 

To work around this bug, disable "Enable Missing Glyph Protection."

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Community Beginner ,
Nov 27, 2024 Nov 27, 2024

Thank you! 

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Explorer ,
Nov 27, 2024 Nov 27, 2024

Disabling that in the settings seems to do the trick. Much appreciated for sharing 🙂

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Explorer ,
Dec 10, 2024 Dec 10, 2024

thanks for posting the FIX, works for me now. So happy.

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New Here ,
Dec 02, 2024 Dec 02, 2024

Cheers! Screenshot 2024-12-02 at 20.37.33.png

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Community Beginner ,
Dec 03, 2024 Dec 03, 2024

Thanks, Great job

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