Font corps change not visible

Report · Nov 27, 2022

Hi,

I have a font issue that occurs now and then.

First, I use Adobe illustrator 2023 (isssue also occurs at 2022 version).
I use Creative Cloud All aps.

Apple MacbookPro M1 Pro

macOS Monterey 12.2

16 GB

Issue happens with multiple fonts.

Now I work with the Adobe Fonts (Online acctivation) Effra, the whole family.

Problem:

When I want to change the font to to bold, medium etc and also when I change the corps, visually nothing changes/happens with the selected text.

I only can see the change when I make an outline and then command-z.

See screenshots when I decrease the font. Visualy it remanins its size.

After making font outline I see what I changed.

PhotoA: The current situation.

PhotoB: I decrease corps 12 to 9. The outline shows it decreased but visualy nothing happend.

PhotoC: Only when I make an outline the change is visible.

Does anybody know what this happens?

CPU/GPU change does not have any effect.

Greets,

Jillis

Report · Nov 28, 2022

Did you try things like restart your machine, reset preferences?

Report · Nov 28, 2022

Hi Ton,

Yes, i restarted my mac and also reset all preferences, I forgot to tell.

First, after the reset, the problem seemed gone, but later it occurs again.

But it can't be I have to reset the settings all the time. After resetting I have to set my own preferences back again.

Report · Nov 28, 2022

Yes, resetting preferences is a pain (you may want to backup some files before doing that: https://helpx.adobe.com/illustrator/using/setting-preferences.html ).

But if it happens with other fonts too, it is not normal behaviour. Are you having font management software running?

Report · Nov 28, 2022

Yes I have, FontExplorer X Pro 7

Report · Nov 28, 2022

FontExplorer X Pro 7 seems to have stopped developing. What happens if you turn it off?

Report · Nov 29, 2022

I also tryed that.

When Fontexplorer is off the problem stays.

Strange I can not find others with the same problem.

Report · Nov 29, 2022

Maybe a more general troubleshhoting is necessary?

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