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TheLithiumKid
Known Participant
May 17, 2018
Question

Font not showing up

  • May 17, 2018
  • 2 replies
  • 1191 views

I've been trying to install

"NeusHassGrotesk" fonts on a windows 10 machine.

i have successfully installed both regular and italic versions of this file. both are listed in the fonts folder, and both appear under office applications.

but the bold version of this font, which appears to install successfully, isn't listed under fonts, and doesn't appear under the office applications.

Any suggestions, both machine are running windows 10 pro, and both have the same issue.

i have tired removing and re-installing, and it appears that only 2 out of 3 fonts ( reg, bould and italic) will display on the system, but never the 3

Any help appreciated.

thanks

D

    This topic has been closed for replies.

    2 replies

    Participant
    September 22, 2023

    Hi i am having similar problems with a 'Neue Hass Grotesque Display' (the acc NHG) not installing some of the light, italic and super bold weights. when i open the opentype folder it says theyre already installed but i only have 4 weights on PS (there are like 27 in the zip).

    Monika Gause
    Community Expert
    Community Expert
    September 23, 2023

    So you do not have an issue with Illustrator, but Photoshop? Please ask in the Photoshop forum. https://community.adobe.com/t5/photoshop-ecosystem/ct-p/ct-photoshop?page=1&sort=latest_replies&lang=all&tabid=all 

    Monika Gause
    Community Expert
    Community Expert
    May 17, 2018

    Where did you get that font from? Did you license it from a distributor of quality fonts or downloaded it from some internet source? Since the name looks so weird, probably the latter. The font's name is "Neue Haas Grotesk". If it's named differently then maybe it's fraud.

    Fraud fonts are not only a licensing problem, but also one of quality. Illustrator will only accept quality fonts.

    TheLithiumKid
    Known Participant
    May 17, 2018

    hi

    yes, there were free from a fonts website.

    will the user have to purchases this font so?

    thanks

    Monika Gause
    Community Expert
    Community Expert
    May 17, 2018

    Most certainly you will have to purchase it. I don't think it's available for free.