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mina24796187svav
Participant
July 16, 2025
Answered

Font Problems in Illustrator (No Alert)

  • July 16, 2025
  • 1 reply
  • 283 views

Since the latest Illustrator update, I've encountered a problem: the program is changing to incorrect fonts without any alert. Even though the correct fonts are installed on my system, I'm getting no notification when this unexpected substitution happens (especially with Arabic fonts)

    Correct answer minae57054817

    Hello @minae57054817,

    Thanks for sharing the details. It seems you are using an older build of Illustrator (beta). Would you mind installing the latest Illustrator (beta) using the Creative Cloud Desktop app to see if it helps?

    Looking forward to hearing from you.

    Anubhav


    Thanks @Abhishek Rao & @Anubhav M for you help 
    The issue solved 

    1 reply

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    July 16, 2025

    Hi @mina24796187svav,

     

    Thanks for bringing this up, and I totally understand how confusing it must be when fonts unexpectedly change, especially without any alert. Could you please confirm your exact Illustrator version and your operating system? Also, let me know if this happens in specific files only or with all new files as well.

    When you get a chance, please check this similar discussion here: https://adobe.ly/46d5e4n and see if your situation matches what's described. If it does, try the solution shared in the pinned comment on that thread and let me know if it helps.

     

    Looking forward to your update.

    Abhishek 

    M
    mina24796187svavAuthor
    Participant
    July 16, 2025

     

    I initially encountered this issue on version 29.6.1. To troubleshoot, I then rolled back to 29.5, but the problem persists on this older version as well.

    I am running macOS Sequoia 15.5

    This issue is occurring with a lot of my existing files, but not all of them.

     

    M
    minae57054817Correct answer
    Participant
    July 27, 2025

    Hello @minae57054817,

    Thanks for sharing the details. It seems you are using an older build of Illustrator (beta). Would you mind installing the latest Illustrator (beta) using the Creative Cloud Desktop app to see if it helps?

    Looking forward to hearing from you.

    Anubhav


    Thanks @Abhishek Rao & @Anubhav M for you help 
    The issue solved 

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