Font Raleway not shown correctly

Forum|Forum|4 years ago
November 1, 2021
2 replies
8558 views

Hi, I've activated the Raleway font in Adobe fonts, but in my design Raleway is not shown correctly.
See enclosed screenshot.

Other fonts seem to be okay.

I've restarted Illustrator, Adobe Cloud and my laptop. Nothing solved it.

Has anyone got experience with this? How can I fix this?

This topic has been closed for replies.

Correct answer AntoinetteF

Hi, I don't know what changed but it's fixed!
So thank you for willing to help, but the problem is solved 🙂

Derek the Eloqua Guy

Participant

I'm still having issues with Raleway. I've removed all fonts from Creative Cloud and installed Raleway (not the deprecated Google version) and still, it won't work properly. See the attached screengrab.

Any tips or suggestionsns?

Anshul_Saini

Community Manager

Hello @Derek the Eloqua Guy,

I see you're facing difficulties with the Raleway font in Adobe Creative Cloud. The issue you're encountering might be related to how the font is installed on your system. Here are some steps to help you troubleshoot and resolve this problem:

As Bobby said, firstly, please check if the Raleway font is installed in your Font Book on your Mac. Sometimes, font conflicts can arise when multiple versions or duplicates of a font are present.
If you discover any duplicates or conflicts in Font Book, try removing them. Subsequently, uninstall the Raleway font from your system and then reinstall it from Creative Cloud.
You can also attempt the troubleshooting steps outlined in this Adobe Helpx article: (https://helpx.adobe.com/fonts/kb/troubleshoot-adding-fonts.html). It offers comprehensive instructions for addressing font-related issues.
If the problem persists, consider using the CC Cleaner Tool to uninstall Adobe Creative Cloud applications. After uninstalling, reinstall the applications. Sometimes, this can resolve font-related issues.

Please follow these steps and let us know if the issue has been resolved. If you continue to encounter problems, please post your query in the Adobe Font community, and they'll be happy to assist you further.

Best,

Anshul Saini