Font / Text issue is the most recent AI update

Forum|Forum|1 year ago
December 12, 2024
2 replies
1540 views

The recent update to Adobe Illustrator has an annoying issue. It has to do with text / fonts in a document. If I change the font to a set of text, but then attempt to change some of the text, it reverts the new text to the previous font that I initially started with. I have nearly 30 years of experience using Adobe Illustrator so this isn't a user error issue. This happens each time I update text in any document I'm working with, since the most recent update.

Correct answer Anubhav M

Hello @BBorhaue@kolcraft.com,

I'm sorry to hear about your experience. Our product team is aware of the problem and is currently investigating it. Would you mind upvoting this UserVoice (https://adobe.ly/41ksj2x...) to get notified of any updates?

Also, try turning off Enable Missing Glyph Protection under Illustrator's Type preferences and share your observations.

Looking forward to hearing from you.

Anubhav

N

nuno joao30088177hygn

Participant

I'm having the same problem since I updated to the last version, every time that I edit a text box, it uses a different font....

B

BBorhaue@kolcraft.comAuthor

Participant

Tech support got back to me. They are aware of the problem. In the meantime, they made a recommendation that worked for me: "Try turning off Enable Missing Glyph Protection under Illustrator's Type preferences."

This is located under Edit > Preferences > Type, and uncheck Enable Missing Glyph Protection. Quit, and restart. It then worked okay for me.

N

nuno joao30088177hygn

Participant

Thanks, I saw the previous post giving the same advice, and luckily it worked too.

Anubhav M

Correct answer

Community Manager

Hello @BBorhaue@kolcraft.com,

I'm sorry to hear about your experience. Our product team is aware of the problem and is currently investigating it. Would you mind upvoting this UserVoice (https://adobe.ly/41ksj2x...) to get notified of any updates?

Also, try turning off Enable Missing Glyph Protection under Illustrator's Type preferences and share your observations.

Looking forward to hearing from you.

Anubhav