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Font / Text issue is the most recent AI update

New Here ,
Dec 12, 2024 Dec 12, 2024

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The recent update to Adobe Illustrator has an annoying issue. It has to do with text / fonts in a document. If I change the font to a set of text, but then attempt to change some of the text, it reverts the new text to the previous font that I initially started with. I have nearly 30 years of experience using Adobe Illustrator so this isn't a user error issue. This happens each time I update text in any document I'm working with, since the most recent update.

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Performance , Type

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Adobe Employee , Dec 12, 2024 Dec 12, 2024

Hello BBorhaue@kolcraft.com,

I'm sorry to hear about your experience. Our product team is aware of the problem and is currently investigating it. Would you mind upvoting this UserVoice (https://adobe.ly/41ksj2x...) to get notified of any updates?

 

Also, try turning off Enable Missing Glyph Protection under Illustrator's Type preferences and share your observations. 

Looking forward to hearing from you.

 

Anubhav

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Adobe Employee ,
Dec 12, 2024 Dec 12, 2024

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Hello BBorhaue@kolcraft.com,

I'm sorry to hear about your experience. Our product team is aware of the problem and is currently investigating it. Would you mind upvoting this UserVoice (https://adobe.ly/41ksj2x...) to get notified of any updates?

 

Also, try turning off Enable Missing Glyph Protection under Illustrator's Type preferences and share your observations. 

Looking forward to hearing from you.

 

Anubhav

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New Here ,
Dec 16, 2024 Dec 16, 2024

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It's working for me, thanks! I wanted to throw my laptop off the window with this change. 

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New Here ,
Dec 19, 2024 Dec 19, 2024

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Same here - that fixed the issue for me.

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New Here ,
Dec 12, 2024 Dec 12, 2024

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I'm having the same problem since I updated to the last version, every time that I edit a text box, it uses a different font....

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New Here ,
Dec 12, 2024 Dec 12, 2024

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Tech support got back to me. They are aware of the problem. In the meantime, they made a recommendation that worked for me: "Try turning off Enable Missing Glyph Protection under Illustrator's Type preferences."

This is located under Edit > Preferences > Type, and uncheck Enable Missing Glyph Protection. Quit, and restart. It then worked okay for me.

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New Here ,
Dec 13, 2024 Dec 13, 2024

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Thanks, I saw the previous post giving the same advice, and luckily it worked too.

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