Fonts are not showing when opening file, shows fine in preview

Forum|Forum|5 months ago
August 31, 2025
3 replies
1348 views

Illustrator 29.7.1

In some recent update, fonts are not being rendered in my art. The layer that contained the fonts are still there, but everything is gone. This was working fine ~6/2025 with no changes to the files.

In the preview landing page of illustrator, all the same docs are still showing the rendered text without a problem. Please fix this bug ASAP!

Bug

P

priscilabrasil7

Participant

Estou tendo o melhor problema: mesmo com as fontes instaladas o illustrator não reconhece. Tive que instalar uma versão anterior para resolver o problema até solucionarem isso, pois parece que muitos estão tendo esse problema com as fontes.

HARSHIKA_VERMA

Community Manager

Hi All,

Thank you for reaching out, and sorry for the trouble you're experiencing with fonts. This is a known bug, and the team is working on it. Please add your vote and comment to this Uservoice. The team mentioned that the fix is rolled out in our latest Beta build 30.0.0.48. Please try the build and share your observations in the comments on the Uservoice.

Thank you for your patience.

Thanks,

Harshika

S

SkoonAuthor

Participating Frequently

How do I get access to beta builds? If you can share, be happy to test it.

H

hok_kwun_3745

Participant

I had same issue here. Can you tell me how to solve that problem???

S

SkoonAuthor

Participating Frequently

@Anubhav M - I've been seeing reports of this on reddit recently. Problem is still happening on 29.8.1. Still available to live debug / troubleshooting per DM. Let me know.

Anubhav M

Community Manager

Hello @Skoon,

Thanks for reaching out. The product team identified the problem and is currently investigating it. I will update this thread as I have more information.

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav